Jan 28, 2014

“Problems have been detected with your Flash Player version” Pop-up Removal Guide

I received an unexpected pop-up said that Problems have been detected with your Flash Player version. Have problems really been detected with your flash player, or is it lying? Should I follow its instruction to download a new version? Is it an ads or is it from real adobe company? How can I make sure my computer is not infected with any unwanted software? Can I get rid of it? If you have any question about unwanted pop-up removal, post below will guide you step by step to remove it completely.

“Problems have been detected with your Flash Player version” Pop-up Description :

“Problems have been detected with your Flash Player version” alert is a malicious adware which can be considered as an infected sign of computer virus. It may not belong to a computer virus, but it contains many unwanted ads and it can interfere with your online surfing. When you use the victim Firefox, for example, to visit your usual website, it has banner ads at the bottom of the window. The ads do not belong to the site you are visiting; it is belonging to the adware which secretly installed to your computer few days ago. The alert it shows is cheating you to click the link so as to get its adware installed. When you click OK on its window, you give the permission for adware installation.

When you see this pop-up, don’t trust it! It is a warning that is telling you the status of the victim PC is not safe. Your computer is in a risky now. The ads it shows may automatically change from one to another in a circulation. The ads vary from “Your PC performance is Poor.” “To view the video you need to upgrade Adobe Flash Player” to “Problems have been detected with your version of flash Player”. All of the fake warning is trying to cheat you into clicking the ad links. Once you clicked on the link, it can successfully break into your PC and pop up more ads. We strongly suggest you do not click the link and remove this adware completely to protect your computer.

The following instruction requires certain levels of computer skills. If you are not sure what to do and are afraid of making any critical mistake during the process, please live chat with YooCare Expert now.

Several Consequences of “Problems have been detected” Alert Infection

The search engine such as Google or Yahoo will be redirected to its domain and your homepage will be modified to unknown resources. Your computer is responding slowly in every process and the responding process makes you feel like it stuck. You will be annoyed about the budges of pop-ups and adware that accompany with it. You have to wait for more time than usual while opening a new webpage on the infected browser because it takes more time to load process. You are always being redirected to some unsafe links or malicious websites.

Adware may allow cyber-criminals to break into the infected computer without noticed and disables executable program and cause system crash. It changes important computer settings to allow remote control from cyber criminals. It will modify your registry settings and important key value to make it difficult to be removed. It accesses your data, your tabs and browsing activity on all websites and is able to cause system crash and disable your executable programs. Meanwhile, it drops some other threats including malware, adware parasites and spyware into your computer.

Manual Removal Guides:

Manual removal is a complicated and risky process, so please back up all important data before making any changes on your computer. Here are some instructions to handle with the Trojan horse manually, and be cautious when going through the following steps.

1 Clear all the cookies of the affected browsers.

* Google Chrome: Click on the Tools menu → select Options → Click “Under the bonnet” tab → locate “Privacy” section → browsing data” button → “Delete cookies and other site data” to delete all cookies from the list.

* Internet Explorer: Click “Tools” → Click “safety” → “delete browsing history” → Tick “cookies” box and click delete

* Firefox:: Click “Tools” → Click “Options” → Click “Privacy” → Click “remove individual cookies”

2 Remove all the add-ons and extensions.

* Google Chrome:

(1). Click the Customize and Control menu button →Tools→ click Extensions


(2). Select the related Extension and click Disable.

* Internet Explorer:

(1). Click Settings → Click Manage Add-ons


(2). Click Programs tab → Click Manage Add-ons → Disable all the suspicious add-ons.


* Firefox:

(1). Click the Firefox menu and click Add-ons


(2). Click Extensions, select the related browser add-ons and click Disable.

3. Show Hidden Files

(1). Press Win+R to get run option


(2). Type in Control Panel and hit enter to get Control Panel


(3). Click on Appearance and Personalization link


(3). Click on Folder Options link

(4). Click on View tab in Folder Options window

(5). Tick Show hidden files, folders, and drives under Hidden files and folders tab


(6). Click Apply to effect, then click OK at the bottom of the Folder Options window.

4 stop virus processes in the Windows Task Manager.

(1). Press Ctrl+Alt+Del keys together to get Windows Task Manager


(2). Click More details


5. Remove all the malicious files registry entries through Registry Edit.
*“Problems have been detected with your Flash Player” ad is a high-risk browser hijacker which will change the homepage and browser settings, and redirect your web search results to random sites containing lots of illegal advertisements, even Trojan, rootkit or other malware virus. Sometimes the antivirus software cannot identify the computer threat accurately and timely or remove it permanently. Therefore, manual removal is the best choice to uninstall it completely from your computer. Users can follow the manual guide here to have this virus removed instantly.

(1). Using Registry Editor to delete all the related registry entries.

*Guides to open Registry Editor:

Press Win+R key together then Registry Editor will pop up.


(2). Find out and remove the associated files of “Problems have been detected with your Flash Player” Pop-up.

Video Shows You How to Safely Modify Windows Registry Editor:

“Problems have been detected with your Flash Player version” pop up is not a legit detect alert from flash player. People would trust the link and click OK at the first sight, but the problem is that “Your Flash player version” pop-up is a fake pop-up alert. It is more like a malicious link which is spread by fraudster to make you get some adware installed on the target computer. Once it makes your computer infected, your computer performance will be really slow. It picks up random computer to disperse a large number of advertisements and potentially harmful procedures on your computer screen and hamper your online activities by blocking the entire screen with its numbers advertising banners. It can be executed in many known browsers such as Internet Explorer, Google Chrome, Opera browser or Mozilla Firefox. If you want to guard your computer security, you need to remove this “Problems have been detected with your version of flash Player” pop up as soon as possible.

Friendly Reminder:

If you still find it hard to follow the removal guide above, please contact YooCare: PC experts 24/7 online will offer you the most effective tech support to remove infection completely.

Published by & last updated on January 28, 2014 2:27 am

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