FBI Scam Locked Up My Android ZTE Phone – What to Do?

Can you help me unlock my android ZTE phone? I was on Facebook and the FBI app popped up and said I owe them money. Now it won’t let me on the power button where u turn it off ain’t popping up. What Do I do?

Phone is Locked up by FBI-Is It Real?

Do you see a FBI warning on your phone? Have you been accused of viewing illegal porn on a FBI phone lock? Is your phone locked by a police warning? If your answer is “Yes”, it means your phone has been attacked by a piece of dangerous ransomware that invades your phone when you are watching video on the Internet or browsing unwarily. It steals the name of FBI to swindle money out of innocent users. Hence, we also call it FBI scam virus. Its variants have different names in different countries. The fake police warnings also are written in different languages according to the location. The scam virus is a huge risk for the infected phone due to its fraudulent purpose to steal victims’ money and precious information.
The FBI lock claims that you’ve performed something against laws by visiting and distributing banned pornography including movies, music and other content or downloading illegal software online on purposes. No matter how authentic it looks like, don’t trust the fake FBI warning. The warning message is just a scam to trick you into paying for a fine. However, they are not the FBI. They are the hackers who will not help unlock the phone though you sent them the fine. In order to unlock your phone and keep your information safe, you should remove the FBI scam virus as soon as possible.

How FBI Scam Virus Works?

FBI Scam Virus cheats victims by using the name of the police. Computer experts classified it as a dangerous virus. However, you did not notice that it was dangerous when you clicked on something that brought the virus. It disguises itself very well with the help of hackers. Once it accesses your phone, it locks up the phone immediately before you can react. You may be checking the emails or browsing the Internet when the police threat pops up suddenly. It pretends itself to be sent from the authority, stating that you broke the law and were supposed to pay a penalty. It grabs and displays some of your contact on the warning page. The creepy thing is that it has your basic information, such as your location, IP address, device os, Facebook and email account etc. Besides, it is capable of using the phone cameral to take a picture of your face under the assistance of the remote hackers. On the FBI phone lock, it shows your face there, threatening that your profile has been uploaded to the database of FBI criminal center. The police will come to you and take you to court if the fine is not paid within the deadline. You will have to spend years in jail. Usually, it gives victims 24 to 72 hours to prepare the fine. Though this warning looks horrible, never be panic and fooled by this trick. It has nothing to do with the FBI. What you need to do to fix your phone is to get the FBI scam virus removed.

What’s The Best Way to Remove FBI Scam?
The FBI virus is believed to be from the Internet, spreading for illegal purpose. It is a ransomware created and controlled by cyber criminals who are qualified with certain levels of tech knowledge and skills. Since almost every single android device like ZTE, Samsung and Kyocera has an authentic virus protector, cyber criminals must make this virus quite smart in order to escape from the detection and auto removal by legitimate antivirus programs. That’s why smart device with antivirus protections still get infected by this FBI Vanilla virus. As the virus block the anti-virus programs, virus manual is the most effective way so far. That will make sure that the FBI virus will not come back again.
Manual removal process, which requires advanced computer knowledge and abilities as well to deal with the virus manually, is suggested here as the most efficient way of unlocking android mobile from FBI Vanilla Virus. Due to the changeable characters of virus files and associated settings, we suggest you contact computer experts for help.

FBI Scam Locked Up My Android ZTE Phone – What to Do? Since paying the so-called fine won’t help you remove this scam virus, manual removal is an effective solution for this. Processing manual removal is supposed to have a certain level of tech skill. If you are not sure how to start and are afraid of making any critical mistakes damaging the cellphone, please live chat with YooCare Expert now.

Screenshot of similar fake police Warning Virus

How Your Device Got Infected with police-theme Warning Ransomware?

The criminals spread scam virus via various ways. Your device will be infected easily before you can react. Let’s talk some of the situations.
Situation 1: Viewing suspicious sites. Virus on malicious sites and legal sites that have been compromised can catch you and block the device immediately when you visit them.
Situation 2: Opening corrupted attachment or click on malicious links in a spam. The cyber criminals dispatch tons of spams with virus to worldwide users every day. Sometimes, virus is embedded in attachment. Sometimes, it hides on site that the malicious link redirects you to. Once you click on them, virus sneaks into your device quickly.
Situation 3: Downloading unknown software that includes malware. Sometimes, you may be convinced that a piece of certain software is useful and meet your needs very much. After you see description of the software, you may think that you will not lose anything after you install it even if it is not as useful as it says. You are totally wrong. Once you download software with virus, your device will be blocked. You are putting your device at risk.

Step-by-step Guide to Unlock Your Android mobile phone from this scam virus

Step 1: Please try to put the infected android device into Safe Mode at first to unlock the screen temporarily from the powerful scam virus

(1). For various android phones: hold down the power button to bring out the menu with Power Off and Reboot option—-hold down the Power Off option (If nothing happens, please tap and hold the Reboot option instead)—-click OK on the pop-up box asking if you want to access safe mode.
(2). For Samsung Galaxy S4 and Samsung Galaxy S5: power off the device first. Press power button to power it on and tab the soft-touch Menu button repeatedly

(3). For Samsung Galaxy S3 and other phones with similar customized android system: power off the device—-turn on and hold down the Volume Down button (try Volume Up or Volume Down and Volume Up together if Volume Down does not work) when the brand logo shows up

You will see “Safe mode” at the lower left corner of the screen if you access safe mode successfully

Step 2: Search and remove suspicious files which are related to the virus
Step 3: Reboot the device to get out of safe mode.


There is no doubt that the FBI scam virus is a nasty and harmful one. You should pay attention to the virus and regard it as a high-risk virus. Money and precious information are the hackers’ goal. It spares no effort to steal your money and ruin your phone. Many victims lost their important data and the systems were destroyed due to this tricky virus. Besides, if you do not remove it completely, it can update its process to protect itself. What’s worse, your antivirus software cannot stop or remove this FBI virus infection. It’s very aggressive and can escape from the detection or auto removal of antivirus programs. Being afraid of involving in some legal issues, you may want to pay via the requested prepaid card to unlock your phone. But, we have to tell you that it is not the right thing to do. Many victims told that their phone was still locked after 48 hours they paid the fine. The FBI phone lock did not disappear until they removed the virus manually. Therefore, take action right now. Get the FBI scam virus off your phone now. If you are not good at technology, we suggest you contact experts for help because any mistake due to lacking of computer knowledge could lead to more damages. If you are not computer savvy, please consult with computer experts, this is the best choice.

Suggestion: FBI Scam Locked Up My Android ZTE Phone – What to Do? Manual removal is a skillful and risky job, if any mistakes are made during the removal process, you may damage your phone immediately. If you are not sure how to start, please contact YooCare PC experts 24/7 online for help right now.

Published by on September 10, 2017 4:06 pm, last updated on December 23, 2017 5:12 am

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