“Windows has encountered a critical error, you are about to be logged off.” How to Fix?

Hey. There is something wrong with my computer. Every time I started the computer, a message popped up, saying that you are about to be logged off. I have been told that Windows has encountered a critical error. The computer worked normally all the time, until I downloaded a video from a website which popped up suddenly when I was browsing. I think that’s the problem. I have deleted the video and scanned the computer with anti-virus program, but it didn’t work. Now the computer restarts automatically and frequently. How can I get rid of “You are about to be logged off”? Please help.

What is “Windows has encountered a critical error, you are about to be logged off.” Popup?

Do you receive warning saying that Windows has encountered a critical error and you are about to be logged off? If you see this message on your computer, it means your computer is infected with a virus. It is a dangerous and aggressive virus created by the hackers to mess up users’ computers and collect valuable information. After you saw “You are about to be logged off” message, you would notice that your computer worked weirdly. It becomes slow and restarted itself all the time. Lots of errors pop up. You barely can use it to work. Those are the typical signs of virus infection. To get rid of “You are about to be logged off” message and fix your computer, you have to remove the virus behind this popup warning.

How Does the Virus Access Your Computer?

You might not notice when the virus, which brings you “You are about to be logged off. Windows has encountered a critical error.” message, accesses your system. It is because the virus sneaks into your computer silently. The cyber criminals bundle virus with the third party software. When you install the targeted software, the virus is installed alongside. Also, the virus can be downloaded secretly when you download unknown videos and music. Besides, the hackers spread virus via spam. They dispatch spam to thousands of users all over the world. In the spam, they place link or attachment, pretending to be the famous deliver company or electronic business company. They trick users into clicking on the link or downloading attachment so as to install virus on user’s computer. From the appearance, those programs do not look like harmful or aggressive, but they did bring you virus. Hence, be careful with unknown software, suspicious websites and spam.

What “You are about to be Logged off” Virus can Do?

As soon as the “Windows has encountered a critical error, you are about to be logged off” virus accesses your system, it performs various activities to meet its owners’ need. First of all, it blocks your anti-virus program to avoid being removed. It changes browser and system settings without your permission. In this way, it is able to displays alerts and restarts the computer whenever it wants. Also, it creates registry files to corrupt the system. They hide among your system files and look like legit. You can’t recognize them with your naked eyes if you are not good at computer. Once the virus is settled on the computer, it show you system alert to make chaos. Before the computer restarts, it says, “You are about to be logged off. Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now.” In fact, the error is not issued by Microsoft. Instead, it is the virus which is trying to mess up the system. According to the victims, the screen shows “You are about to be logged off” message soon after the computer starts. They didn’t have enough time to install other anti-virus program or transfer important files to good device. What’s worse, the virus would spy on users’ activities and steal personal files. There is a chance that it delivers file-encrypting threats. In those years, people lost files and are not able to take them back because of the encrypted virus. Though the “You are about to be logged off” message virus only restarts your computer so far, it can damage your system badly in the background. We suggest you remove the virus as soon as possible.

Warm prompt: To safe your computer and data, we kindly suggest you remove the virus as soon as possible. If you have any problems, welcome to click on the Live Chat button and tell us your question. We will provide you with 24 hours online service. But please note that our computer technology team provides real-time online service to remove the virus, but we do not provide services to decrypt files.

Manual Removal Guides:

Removing the “Windows has encountered a critical error, you are about to be logged off” virus seems to be difficult for ordinary computer users, even those famous antivirus programs cannot do that successfully. Hence, manual removal can ensure that the stubborn virus will be gone completely. As mentioned above, manual removal needs professional knowledge, because the lack of experience may cause errors resulting in some other unpredictable problems. The following guide provides a general concept of the removal. You may not be able to find out some certain files for the virus can be changed. If you fear the loss of important data, please consider making a backup before starting the removal.

1. Restart the Infected Computer into Safe Mode with Networking

(* Usually the malware will be temporarily disabled in Safe Mode which will provide users a chance to get this problem fixed. If you are still getting the virus popup in safe mode with networking, please try safe mode with command prompt instead.)

Restart your computer, immediately, quickly and repeatedly hit F8 key before the Windows start-up screen shows. Select “Safe Mode with Networking”, and then press Enter key.

2. Stop the Processes Related to the “You are about to be logged off” virus in Windows Task Manager

Press Ctrl+Shift+Esc keys together and end the virus processes in the Processes tab of Windows Task Manager.

3. Show Hidden Files

(1). Press Win+R to get Run window

(2). Type Control Panel in the Run window and hit enter to get Control Panel

(3). Click on Appearance and Personalization

(3). Click on Folder Options

(4). Click on View tab in Folder Options window

(5). Tick Show hidden files, folders, and drives under Hidden files and folders tab

(6). Click Apply to take effect, then click OK at the bottom of the Folder Options window

4. Delete Virus Files

(1). Using Registry Editor to delete or adjust all the related registry entries of “You are about to be logged off” virus.

*Guides to open Registry Editor:

Press Win+R key together to get the Run box, type in ‘regedit’ then click OK, Registry Editor window will pop up

(2). Find out and remove the associated files of this fake Antivirus

Video Shows You How to Safely Modify Windows Registry Editor:


The “You are about to be logged off” message is issued by a virus. It makes your computer restart automatically so frequent that you can’t use it at all. You will not be able to access your important files on the computer. The virus will spare no effort to grab anything that is valuable. Still struggling with the “You are about to be logged off” virus? Don’t know how to get started to fix the computer? Does it mean that it is impossible to remove the virus as you don’t have enough time to install anti-virus? No. It is possible to remove this nasty virus without an anti-virus program. You can remove “You are about to be logged off” virus manually. It is the most effective way so far. Locate the malicious registry files and other corrupted files, and then remove them completely. That will make sure that the virus will not be able to come back again. Take action right now. Get rid of “Windows has encountered a critical error, you are about to be logged off” virus before it steal money and precious information from you.

Can’t remove the virus and are afraid of making any critical mistakes damaging your computer? please contact YooCare Expert for further removal help.

Published by on July 18, 2017 2:30 pm, last updated on July 19, 2017 12:24 am

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