Aug 23, 2016

How to Remove US marshal pop up from Android Phone/tablet?

I have a US Marshal pop up on my android phone. Yesterday, I browsed in website suddenly one page opened to my home screen, it happened so fast. It locks up my smartphone immediately and blocks everything on my phone. I cannot use any app installed, nor make a call to my contacts. The only thing I can see is a message like this: “ATTENTION! Your phone has been blocked up for safety reasons”. It says that this message is sent by US Marshal, and it says that I have to pay a fine using one of payment systems like Ukash or Paysafecard. What should I do now? My android phone is Samsung Galaxy S7 edge 32 GB. Help me please!

Brief Description of US Marshal Pop Up

The US Marshal pop up on Android phone/tablet is a fake warning made up by the cyber criminals to swindle money out of innocent people. If you have a US Marshal fake warning pop up on your device that demands a fine, your device is infected with a virus and you remove it as soon as possible. Being classified as the ransomware, it blocks your device and asks for ransom. This virus is very tricky and nasty. To scare you into paying money, it pretends to be the US Marshal. It claims that your device has been blocked up for safety reasons and you have to pay ransom to unblock it. Otherwise, the police will take you to court and put you into prison for 5 to 8 years. If you see this US Marshal fake warning pop up, never, never trust it. Its owners are the cyber criminals instead of the US Marshal. In fact, a virus is installed on your device. The notice is not legit at all. You don’t have the obligation to pay the fine. However, there is one thing you must do. You must remove the virus to get rid of US Marshal pop up and unblock your device immediately. This virus is harmful to your device. Your sensitive information on it is at considerable risk.

How Did You Get US Marshal Pop Up?

US Marshal pop up is brought by the ransomware. In those days, this ransomware has been spread widely via the Internet. You may have your device infected with ransomware easily on the Internet. So, how did you get the US Marshal pop up? Usually, this ransomware is spread with the compromised software in one package. You need to be careful with the suspicious software like free software and shareware from unknown websites. Also, ransomware can be embedded into an attachment and video link in a spam. The cyber criminals release tons of spams with virus attachment or malicious link every day. The spam may ask you to check your delivery or invite you to watch a funny video. The ransomware will be installed immediately after you open the attachment or click on the link. It is a good idea to ignore spam. Besides, 90% of our customers said that they got US Marshal pop up while they were visiting malicious websites. They were watching porn or viewing pornographic stuff while the virus attacked their devices easily. In order to get away from nasty virus, do not visit suspicious websites.

How US Marshal Pop Up Works on Android Phone/Tablet?

Once the ransomware is installed, it blocks your device and shows you US Marshal pop up. Sometimes, it only blocks your Internet browser, such as Google Chrome or Internet app. You can use other app normally. However, your browser is hijacked by this US Marshal pop up. It will always stay there even though you quit the browser and open it again. You are not allowed to access the Internet. In other case, it blocks everything on your device. You only have about 3 to 5 seconds after you start the device. You hardly can do anything before this US Marshal pop up takes over your screen. You cannot access your basic app or the home screen. This pop up says suspicious illegal activities have been detected on your device. It accuses you of watching banned pornography (child pornography/zoophilia/rape etc.), copyright violations stemming from the illegal download and sharing of copyright files as well as the distribution of SPAM emails. They just copy related US Marshal Laws and seal to make it authentic. To trick you into believing that the police are spying on you, it displays your IP address, location, operating system and even several phone numbers from your contacts. It threatens that you will spend years in jail and your friends will be interrogated for what you have done. To avoid the punishment, you are required to pay $500 via prepaid card within 48 or 72 hours. It says you can send money via vanilla card, iTune gift card, Ukash or Paysafecard and you can buy those cards in any shop. You must know that the real police will not ask you to pay a fine via prepaid card. Do not send any money to the criminals. In order to unblock your device and get rid of US Marshal pop up, you only need to remove the virus completely.

Since paying the so-called fine won’t help you remove this scam virus, manual removal is an effective solution for this. Processing manual removal is supposed to have a certain level of tech skill. If you are not sure how to start and are afraid of making any critical mistakes damaging the cellphone, please live chat with YooCare Expert now.

Step-by-step Guide to Unlock Your Tablet/Phone from this scam virus

Step 1: Please try to put the infected android phone into Safe Mode at first to unlock the screen temporarily from the powerful scam virus

(1). For various android phones: hold down the power button to bring out the menu with Power Off and Reboot option—-hold down the Power Off option (If nothing happens, please tap and hold the Reboot option instead)—-click OK on the pop-up box asking if you want to access safe mode

(2). For Samsung Galaxy S4 and Samsung Galaxy S5: power off the device—-turn on and tab the soft-touch Menu button repeatedly

(3). For Samsung Galaxy S3 and other phones with similar customized android system: power off the device—-turn on and hold down the Volume Down button (try Volume Up or Volume Down and Volume Up together if Volume Down does not work) when the brand logo shows up

You will see “Safe mode” at the lower left corner of the screen if you access safe mode successfully

Step 2: Search and remove suspicious files which are related to the virus
Step 3: Reboot the device to get out of safe mode.


US Marshal pop up is definitely a scam. It is caused by an evil virus and has nothing to do with the US Marshal. The real US Marshal will not inform you before they come to arrest you. They will come to your house and take you away directly. Please keep in mind that no police will deal with a crime so casually. Besides, the police will not monitor your online activities. You ought to know that it is easy for the criminals to grab your personal information from social media account. Do not be fooled by it. You will not go to jail and your friends are fine. It’s fine to ignore this US Marshal pop up. However, you must know that this ransomware is very dangerous. The remote hackers may install more malware to access your credit card detail. They may take all of your money away. You can’t leave it on your device for a long time. The sooner you remove it, the better. Locate and remove the nasty virus which brings you US Marshal pop up manually and completely. Get rid of it once for all!

Can’t remove the virus and are afraid of making any critical mistakes damaging your mobile device? please contact YooCare Expert for further removal help.

Published by & last updated on September 1, 2016 4:23 pm

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