I installed AVG Free version 3 days ago and yesterday something called idp.alexa.51 popped up frequently and it didn’t allow me to get rid of it. The virus comes back every time I open Google Chrome. What is going on? Is it a false positive by AVG? Will it harm to my system and programs? Please help me to delete it completely. Thanks.
idp.alexa.51 is a malicious Trojan virus designed by cyber criminals in order to steal account information, passwords, online banking data and credit card information from the target users. It mostly comes into the system through spam email attachments, pornographic websites and unverified free programs. Also while browsing the Internet, you may see an Internet advertisement or window appears saying your computer is infected or a unique plug-in is required. If you don’t understand what it is, you may accept the prompt and then it brings this virus in your computer immediately. Once downloaded, this virus can embed itself deeply into your computer so even you’re using the most popular antivirus program such as AVG or Norton, you still have problems to kick it off from your computer. It makes people frustrated because it can pop up every time you run a normal application or open your Internet web browser including IE, Firefox or Google Chrome.
idp.alexa.51 virus can bring you serious computer damages and even data loss. It launches automatically at startup and may modify your system settings, registry settings, browser settings or even disable your Windows Task Manager and other normal program functions. Your computer will act extremely slowly. You will see high CPU usage (i.e. 90% CPU usage) in Task Manager even you didn’t open many tasks on the PC. Also your browser may go crazy. It may display pop-up advertisements every time when you are online. And the virus alert keeps appearing and blocks you from viewing the current page you are on. In addition, it can open backdoors for allowing other types of spyware/adware to access your PC without your permission. To sum up, idp.alexa.51 is an evil Trojan that weakens the system security and can perform a series of malicious attacks to damage the computer system, you’d better delete it immediately.
1. It can compromise your system and may introduce additional infections like rogue software.
2. It forces you to visit websites and advertisements which are not trusted and may lead you to pay money wrongly for worthless products.
3. It takes up high resources and strikingly slows down your computer speed and even causes your computer stuck frequently.
4. It may allow cyber criminals to track your computer and steal your personal information.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once idp.alexa.5 virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
idp.alexa.5 virus is commonly Trojan horse that targets computers users worldwide. It may come from malicious website or any legitimate websites that have been hacked without your permission. This infection is usually detected by AVG Internet Security antivirus and it triggers destructive damages to computers with Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10. Like most of Trojan horses, it can corrupt system registry files, disable security programs and turnoff Windows firewall. Additionally it may monitor your online activities and
collect your sensitive and private data like account detail, payment card detail and other such information. The virus instantly drops a number of corrupted or junk files and places them in the legit system folder, therefore you are suggested to get rid of idp.alexa.5 virus manually.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by & last updated on April 3, 2016 9:46 am
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