I received a notification today saying that AVG had detected Malsign Generic.1E9 on my computer. It popped up every 5 minutes so I ran a full scan but the virus didn’t seem to be removed. It keeps coming back again and again after I restarted the computer. Why AVG cannot delete the virus? Is there any other way I can remove the virus for good?
Malsign Generic.1E9 is defined as Potentially unwanted program or Trojan Horse designed to execute dangerous activities on your computer and even steal your information without your awareness.
This virus is distributed through several methods. It may come from malicious website or any legitimate websites that have been hacked. Also it can be bundled with free software you download from the Internet. Once inside, it corrupts your crucial files to make your PC more and more fragile. It also adds browser extensions which can work across various browsers like Chrome, Firefox and Safari and interrupts your browsing experience terribly. What’s more, it even hijacks your home page and search engine, and generates various ads to annoy you.
Malsign Generic.1E9 virus can create a number of problems on the affected PC so you should not keep it in the computer. It helps download other dangerous viruses into your machine, which can accelerate the corruption of your machine. The malware not only slows down your system, but also generates spam security popups to make you pay lots of money. When it is executed, you will notice that your computer keeps freezing and CPU usage can jump to over 80% even though you have no application opened. It takes much longer than before to start up the computer or open any web sites as well. The virus has most Trojan trait that can open backdoor access for remote hacker, therefore your personal and confidential data and information will be easily stolen by the hackers. Considering this Trojan is definitely a huge threat to safety of your PC and privacy, you need to get rid of Malsign Generic.1E9 without any hesitation.
1. It can compromise your system and may introduce additional infections like rogue software.
2. It forces you to visit websites and advertisements which are not trusted and may lead you to pay money wrongly for worthless products.
3. It takes up high resources and strikingly slows down your computer speed and even causes your computer stuck frequently.
4. It may allow cyber criminals to track your computer and steal your personal information.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Malsign Generic.1E9 virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
Malsign Generic.1E9 is a malicious virus that turns out to be a great threat to worldwide computers. This infection is usually detected by AVG Internet Security antivirus and it triggers destructive damages to computers with Windows XP, Windows Vista, Windows 7 and Windows 8. The virus can be installed by visiting pornographic websites, opening junk email attachments or downloading freeware from a corrupted website without caution. Once it is installed, it modifies startup items so that it can get started simultaneously with the system startup. AVG may keep giving you security alert but it won’t help remove the virus. While the virus is running, it takes use of the system vulnerabilities to drop many other types of harmful computer threats to the computer, and these potential codes can be adware, browser hijacker and malware etc. Further damages including system crash and system file missing error may occur to the computer once the Trojan infection is left in the system for a long time. The virus may monitor web-browsing activity of the user and redirect users to all kinds of ad sites against their wills, even steal sensitive information that are stored on the PC without any knowledge. To sum up, Malsign Generic.1E9 is indeed a very dangerous virus that should be deleted permanently.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by on August 13, 2015 1:54 am, last updated on August 13, 2015 1:54 am
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