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Jul 10, 2015

PCHelpApp.com Pop-ups Removal Guide

Your computer is being hacked by PCHelpApp.com? Are you struggling on removing this pop-up? But no matter what kind of antivirus program is used to remove this virus, the virus still can be found on your computer when you restart it back on. It is so annoying, isn’t it? This hijacker can only be removed by manual. Please follow the bellowing post to learn how to get rid of this virus step by step.

More Information About PCHelpApp.com Pop-ups

PCHelpApp.com Pop-ups is known as a malicious browser hijacker that is capable of changing your computer settings like your browser setting. Once this virus gets into your computer, it will do its best to persuade you into downloading and installing the recommended apps by telling you some fake or misleading information. If you do the thing it suggested, then your computer is completely infected by this virus. How does this virus get into your computer? Commonly, this virus can get into your computer without your attention by coming bundled with the third-party applications, like music players, video recorders, download managers and more. Therefore, you should pay an eye on your online activities and all the terms and agreement of the installing apps.

PCHelpApp.com Pop-ups may cause lots of computer troubles on your computer. After its installation, this hijacker will alter your browser setting as well as DNS setting without your approval. It will change your default homepage of all your installed browsers to be its own domain, such as Internet Explorer, Google Chrome, Safari and Mozilla Firefox and so on. As a result, each time your start browsing, this virus can take over your browser and keep readdressing you to its own web page. Moreover, this virus may display countless pop-up and commercial ads on your screen. This may occupy a huge part of your computer resource, which may lead to the great reduce of your system performance. In addition, this hijacker may stop you from visiting safe websites by redirect you to malicious websites, which may contain spyware, malware and adware and so on. This browser hijacker may place your computer security in the great potential condition. Hence, if you detect this infection on your computer, you are strongly recommended to get rid of it as early as you can. In case, it will damage your system more severely.

Processing manual removal is supposed to have a certain level of computer literacy. If you are not sure how to start and are afraid of making any critical mistakes damaging the computer system, please live chat with YooCare Expert now.

A Screenshot of PCHelpApp.com Pop-ups

Help

Basic Symptoms and Potential Risks of PCHelpApp.com Pop-ups

1. It can be added to Internet Explorer, Mozilla Firefox or Google Chrome browsers without your notification.
2. You are rerouted to some unknown sponsored websites that you have never seen before when you surfing online.
3. You can get a bunch of popup ads show on the webpage which you are browsing.
4. It can be installed on your computer slightly.
5. This browser hijacker can introduce various infections and unwanted programs onto your system,
6. It can investigate your browsing behavior and gather your input information online.
7. It is also responsible for collecting computer user’s private information like IP address and online traces for unethical using of online marketing.

Note: If one of symptoms mentioned above is found in your computer, then you must know that your computer is being attacked by the browser hijacker. Since the browser hijacker is so dangerous, once your computer is infected, you should take actions to delete the hijacker. If you are not a computer expert, in case you lose your important data or damage your system, please welcome to contact Yoocare/Yoosecurity Online Expert for help now!

Manual Removal Guide:

PCHelpApp.com Pop-ups hijacks your default browser to redirect your web search results and modifies your default homepage and browser settings. Manual removal is the most effective way to completely uninstall it from an infected computer’s operating system, for the season that this hijacker is so cunning and dangerous, antivirus programs cannot get rid of it permanently. Here are the manual guides for users to remove the annoying hijacker.

1. Clean Add-ons and Extensions

* Internet Explorer:

(1). Click Tools in the Menu bar and then click Internet Options

Tools in IE

(2). Click Programs tab, click Manage add-ons and disable the dubious add-ons

* Firefox:

(1). Click Tools in the Menu bar and then click Add-ons

Tools in Firefox

(2). Click Extensions, select the related browser add-ons and click Disable

* Google Chrome:

(1). Click Customize and control Google Chrome button → Tools → Extensions

Customize and control Google Chrome button

(2). Disable the extensions of this virus

2. End Relevant Processes

(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab

Windows Task Manager

*For Win 8 Users:

Click More details when you see the Task Manager box

Win 8 Task Manager

And then click Details tab

Details Tab in Win 8 Task Manager

(2). Find out and end this hijacker’s processes

3. Show Hidden Files

(1). Click on Start button and then on Control Panel

(2). Click on Appearance and Personalization

(3). Click on Folder Options

(4). Click on the View tab in the Folder Options window

(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category

(6). Click OK at the bottom of the Folder Options window

*For Win 8 Users:

Press Win+E together to open Computer window, click View and then click Options

View in Computer Window

Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category

View Tab in Folder Options Window

4. Delete Relevant Registry Entries and Files

(1). Delete the registry entries related to this browser hijacker through Registry Editor Press Win+R to bring up the Run window, type “regedit” and click “OK”

While the Registry Editor is open, search and delete its registry entries

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” =Random

(2). Find out and remove the associated files

%AllUsersProfile%\random.exe %AppData%\Roaming\Microsoft\Windows\Templates\random.exe %AllUsersProfile%\Application Data\~random %AllUsersProfile%\Application Data\.dll HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Random “.exe”

Video Shows You How to Safely Modify Windows Registry Editor:

Conclusion

PCHelpApp.com Pop-ups is browser hijacker which has the ability to disable your antivirus program in order to escape from detection and removal. It can dive into your computer through spam email attachments, suspicious websites, and freeware download. Once it sneaks into your computer, it may bring other types of threats like Trojans, worms, and redirect virus by redirecting you to malicious web pages. Otherwise, it may take over and track your online activities and pilfer your sensitive data to remote hackers. In short, this virus is highly recommended to be eliminated from your computer as soon as you find it on your system. It can only be removed by manual removal method. If you don’t know how to get rid of it by yourself, please turn to YooCare online expert for further help.

Suggestion: The above manual removal is quite dangerous and complicated, which needs sufficient professional skills. Therefore, only computer users with rich computer knowledge are recommended to implement the process because any errors including deleting important system files and registry entries will crash your computer system. If you have no idea of how to process the manual removal, please contact experts from YooCare Online Tech Support for further assistance.

Published by & last updated on July 10, 2015 5:54 am

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