Apr 12, 2015

How to Remove TrojanSpy:Win32/Ursnif.gen!S

My computer has been infected by TrojanSpy:Win32/Ursnif.gen!S virus. I have a Norton in the computer, so I try to remove the virus with the antivirus program. But after several attempts, I find that it always comes back though the antivirus program claims that it is removed. How can I get rid of the Trojan completelt?

Details of TrojanSpy:Win32/Ursnif.gen!S:

TrojanSpy:Win32/Ursnif.gen!S is classified as a Trojan infection created by hackers for cyber crime. The main purpose of the Trojan is to help the virus creators collect as much personal information as possible from the innocent computer users. Though there is an antivirus program in the computer, it still has the ability to finish the installation furtively once you activate its download.

You will get more losses and more viruses if you do not remove the TrojanSpy:Win32/Ursnif.gen!S timely and completely. It is said that the Trojan virus can create system vulnerabilities in the back door. Sooner or later, your computer will become fragile and antivirus software will no longer be able to protect you anymore. Your computer picks up the infection online if you inadvertently click a link released by a stranger, go to a hacked website or download an unknown free program that the Trojan horse hides behind. So it’s always a good manner to be careful when your computer is connected to the Internet. But when the installation of the virus is done, you will need to manually remove it from your computer so as to stop the damages.

Processing manual removal is supposed to have a certain level of computer literacy. If you are not sure how to start and are afraid of making any critical mistakes damaging the computer system, please live chat with YooCare Expert now.

What Can the Vicious Virus Do?

1. It has the ability to download additional components and other infections in the target computer in order to fully complete its penetration.
2. It is able to cause system crash and destroy some of your programs in the infected computer.
3. It facilitates the virus makers to intrude your computer remotely without letting you know.
4. It is capable of collecting your browsing history and other private data.

Manual Removal Guide:

Manual removal is not only way to get rid of the malicious Trojan virus, but is the best way for this problem. The Trojan virus cannot be made by ordinary people without professional computer skills. It is able to secretly sneak into your computer through evading the antivirus software. The infected files can be anywhere in the computer system. Before you start the removal, please take some time to make a backup so as to prevent data loss caused by wrong operations.

1. End Relevant Processes

(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab

Windows Task Manager

*For Win 8 Users:

Click More details when you see the Task Manager box

Win 8 Task Manager

And then click Details tab

Details Tab in Win 8 Task Manager

(2). Find out and end the processes of TrojanSpy:Win32/Ursnif.gen!S

2. Show Hidden Files

(1). Click on Start button and then on Control Panel

(2). Click on Appearance and Personalization

(3). Click on Folder Options

(4). Click on the View tab in the Folder Options window

(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category

(6). Click OK at the bottom of the Folder Options window

*For Win 8 Users:

Press Win+E together to open Computer window, click View and then click Options

View in Computer Window

Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category

View Tab in Folder Options Window

3. Delete Relevant Registry Entries and Files

(1). Delete the registry entries of TrojanSpy:Win32/Ursnif.gen!S through Registry Editor

Press Win+R to bring up the Run window, type “regedit” and click “OK”

While the Registry Editor is open, search and delete the related registry entries

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” =Random


(2). Find out and remove the associated files




%AllUsersProfile%\Application Data\random

%AllUsersProfile%\Application Data\~random

%AllUsersProfile%\Application Data\.dll HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Random “.exe”

Video Shows You How to Safely Modify Windows Registry Editor:

From the reading above, you can know that how dangerous the TrojanSpy:Win32/Ursnif.gen!S virus can be for your computer if you are not able to get rid of it timely. One of the most dangerous risks is that your personal data are collected and sent back to the virus makers while you even know nothing. The infected computer works so slowly and gets stuck frequently. You are always redirected to some unwanted websites that allow automatic download of malicious programs. There may be a fake antivirus program popping up on the computer screen to ask money from you. Therefore, we suggest that you remove the dangerous Trojan virus as soon as possible before it brings more damages to your computer.

The above manual removal is quite dangerous and complicated, which needs sufficient professional skills. Therefore, only computer users with rich computer knowledge are recommended to implement the process because any errors including deleting important system files and registry entries will crash your computer system. If you have no idea of how to process the manual removal, please contact experts from YooCare Online Tech Support for further assistance.

Published by & last updated on April 12, 2015 1:33 am

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