Hi there. Here is my problem: Avast detects “Win32:Adware-gen [Adw” virus every few minutes but I can neither remove nor quarantine it. Every time I select ‘Delete’ the same virus message appears, even I’m on safe mode. How does the virus come into my system and why Avast cannot delete the virus permanently? I am really worried about the safety of my bank information because a few hours ago I just purchased something on eBay. Can it steal my personal information? I really need to remove the virus. Please help!!!
Win32:Adware-gen [Adw] is defined as adware that can be installed on Windows XP, Windows Vista, Windows 7 or even Windows 8 (8.1) computer after a user visited malicious sites, downloaded harmful programs and even clicked on unknown pop-up ads. Mostly it is bundled with the original program, file or app that the user have downloaded. The virus may not show any clear signs on your system but it is definitely not a good choice to let it stay on the computer. Adware is something unwanted and dangerous as it can be used to monitor what websites you visited or what keyword you inputted while you are shopping online. Those collected data could be sent to the programmer in order to generate more and more pop-up ads that interests you on your web browser. Once you click on the ads, you may be redirected to questionable websites that contain sypware or malware and even may experience money loss issue by potentially buying something. Even if you don’t purchase anything, clicked-on adverts are still generating traffic to a site, which is in its own way beneficial to the website’s owner.
Once Win32:Adware-gen [Adw] is on your computer, your Internet browsers like IE, Chrome or Firefox must have been affected as well. The virus may disconnect your Internet randomly, slow down your CPU and leave your PC vulnerable to security breaches. Aside from the numerous adverts you may see on the web browser, there are a number of other damages it can bring to the computer system. Win32:Adware-gen [Adw] Virus can help install Trojan or other viruses that can record the user’s confidential information such as login passwords, online banking account details, ID number and other financial transactions on the background. It is not just invasion of privacy, but also a potential risk of losing personal assets, therefore it is suggested users remove the virus manually without any delay.
1. This virus slows down your computer speed which make you in a trouble while opening program and surfing Internet. It takes forever to open a program or website.
2. Antivirus you have installed keeps popping up messages while you are surfing on the internet and showing you computer is at risk but you can’t get rid of it all.
3. This virus will shut down your other anti-virus and anti-spyware programs. And it will also infect and corrupt your registry, leaving your computer totally unsafe.
4. This virus will disable the proper running of many different programs or even disable some functions of your computer.
5. System restore can’t help to remove this Trojan completely.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of Win32:Adware-gen [Adw], professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Win32:Adware-gen [Adw] virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
Win32:Adware-gen [Adw] virus is an adware program detected by Avast which is created by the cyber criminals to make profits. It can affect all of your browsers including Internet Explorer, Mozilla Firefox and Google Chrome. When you open your browser, it will display ads on the webpage you are visiting everywhere, especially on those online shopping websites. You may keep getting errors saying “Not Responding” or “Windows Explorer is stop working” when you try to run a program. Besides, it could be used to steal account information, passwords, online banking data and credit card information from the target users. In a word, the longer Win32:Adware-gen [Adw] virus stays on your machine, the more damages it could cause to ruin your system. You should get rid of it as quickly as you can.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by & last updated on March 21, 2015 8:52 am