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Feb 5, 2015

JS/SmootherWeb.A.5 Virus Removal Guide

You just know from your antivirus software that JS/SmootherWeb.A.5 virus is on your system, which is extremely dangerous? And the antivirus software cannot delete the Trojan virus? What methods can be used to get rid of this virus?

Details of JS/SmootherWeb.A.5:

JS/SmootherWeb.A.5 is defined as a hateful Trojan infection which is released widely on the Internet. Different from other common Trojans, this newly created one majorly aims at collecting user’s information and helping the hackers remotely control the infected computer. Most antivirus programs cannot remove the virus. So it is a headache for ordinary computer users to completely get rid of this Trojan virus.

How does the JS/SmootherWeb.A.5 virus infect your computer and help the hackers control your computer? In addition to collect valuable information to benefit the remote hackers, this Trojan infection can also weaken the system protection and expand system vulnerabilities at the same time so that more viruses and spyware will be able to sneak into the computer. You may encounter a lot of pop-up ads and online redirections. One or two unwanted fake antivirus programs can also pop up to ask you to pay for the full version of them. When the situation gets worse, the entire computer system may be crashed. In addition, the JS/SmootherWeb.A.5 virus is also believed to have the power to drop malicious codes into the infected system, which allows the hackers to control the infected computer.

Processing manual removal is supposed to have a certain level of computer literacy. If you are not sure how to start and are afraid of making any critical mistakes damaging the computer system, please live chat with YooCare Expert now.

What Can the Vicious Virus Do?

1. It has the ability to download additional components and other infections in the target computer in order to fully complete its penetration.
2. It is able to cause system crash and destroy some of your programs in the infected computer.
3. It facilitates the virus makers to intrude your computer remotely without letting you know.
4. It is capable of collecting your browsing history and other private data.

Manual Removal Guide:

Because your antivirus software cannot successfully get rid of the hateful JS/SmootherWeb.A.5 Trojan virus, the most recommended way here is manual removal. However, advanced computer skills are a must if you wan to process the removal. Otherwise, any small mistake could lead to a more serious problem. Please ensure that you have done a backup of your data in case that you accidentally delete any one of them.

1. End Relevant Processes

(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab

Windows Task Manager

*For Win 8 Users:

Click More details when you see the Task Manager box

Win 8 Task Manager

And then click Details tab

Details Tab in Win 8 Task Manager

(2). Find out and end the processes of JS/SmootherWeb.A.5

2. Show Hidden Files

(1). Click on Start button and then on Control Panel

(2). Click on Appearance and Personalization

(3). Click on Folder Options

(4). Click on the View tab in the Folder Options window

(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category

(6). Click OK at the bottom of the Folder Options window

*For Win 8 Users:

Press Win+E together to open Computer window, click View and then click Options

View in Computer Window

Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category

View Tab in Folder Options Window

3. Delete Relevant Registry Entries and Files

(1). Delete the registry entries of JS/SmootherWeb.A.5 through Registry Editor

Press Win+R to bring up the Run window, type “regedit” and click “OK”

While the Registry Editor is open, search and delete the related registry entries

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” =Random

(2). Find out and remove the associated files

%AllUsersProfile%\random.exe

%AppData%\Roaming\Microsoft\Windows\Templates\random.exe

%AllUsersProfile%\Application Data\random

%AllUsersProfile%\Application Data\.dll HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Random “.exe”

Video Shows You How to Safely Modify Windows Registry Editor:

Have you thought about that why the computer is still infected with the JS/SmootherWeb.A.5 infection even if you have already installed an antivirus? First of all, the Trojan horse virus comes from the Internet. It is able to hide in some pornographic websites and malicious programs or free tools. In general, if the computer users do something improper online, the computer can be infected. Looking at it from a different angle, you can also get some basic rules to keep your computer safe and clean. 1) Stay away from strange websites or web pages with constantly pop-up ads; 2) only download and install authorization programs; 3) keep the antivirus updated. But once the JS/SmootherWeb.A.5 has infected your computer, the most important and urgent thing is to get rid of it as soon as possible.

The above manual removal is quite dangerous and complicated, which needs sufficient professional skills. Therefore, only computer users with rich computer knowledge are recommended to implement the process because any errors including deleting important system files and registry entries will crash your computer system. If you have no idea of how to process the manual removal, please contact experts from YooCare Online Tech Support for further assistance.

Published by & last updated on February 5, 2015 8:25 am

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