whenever I open Google Chrome, the YourAdExchange tab always appears. I uninstalled Chrome, then reinstalled, didn’t help. I have also removed the suspicious extensions and uninstalled any unwanted programs. I’ve tried scanning and cleaning my PC with Malwarebytes and CCleaner for like a thousand times. But the pop up keeps coming back and disturbs my online activities. How do I get rid of this annoying pop-up ads completely?
YourAdExchange is classified as a potentially unwanted program (also called PUP) or adware that is able to compromise your web browser and change your default search engine and homepage without your permission. Once infected, it can change various browser settings such as your proxy server usage and your designated homepage to block your Internet access or generate tons of annoying pop-up ads. Every time you open your web browser like Internet Explorer, Google Chrome, Mozilla Firefox or even Safari, it will redirect you to a deceptive website which looks like a legitimate search engine such as Websearch.thesearchpage.info or Www-searching.com. But these spam sites do not provide you any reliable search results related to your queries. Instead, it increases the risk of your computer security.
In most cases, YourAdExchange pop-up will come to a computer as a new tab that opens automatically or a small box in the lower right corner during your online usage. It displays crazy pop-up ads about commercial offers, coupons and deals everywhere that won’t let you close down. Besides, it may corrupt the local DNS (or Domain Name System) entries to accomplish its hijackers, therefore when you try to search something, you will be redirected to another irrelevant page without your approval. Perhaps, a search toolbar may appear on the top of your browser and it won’t allow you to uninstall it. The whole browser performance will be decreased notably. To sum up, this program can cause an immense problem to the functioning of a computer system but not provide anything good as it markets, so you have to get rid of it without any delay. Also it is reminded that clicking YourAdExchange pop-up ads may help install malware or other threats on a target machine, so you should never do that in any circumstances.
It belongs to browser hijacker virus which can totally mess up your browser setting.
It changes your default DNS configuration and blocks you accessing your favorite sites.
It may install some malware in your computer to make bad influence without your consent.
It degenerates your computer performance gradually.
Browser hijacker infection like YourAdExchange may enter your system as an add-on for your browser or bundled-up with some free software. Most of time, it can be downloaded from a website you visited, something you clicked on, or a pop-up that you did not request to view. You may not even know when and how you download this browser hijacker which compromises your internet security until you find your computer is fully messed up. A hijack virus is a type of computer virus known for its ability to disrupt your Internet browsing. It can redirect your Internet searches to random sites, disallow you from visiting certain Web sites, and change your Internet home page. In addition, it is able to slow your computer, decrease your available memory, and flood your computer with popup advertisements. When you detect the presence of such malicious hijacker, a complete removal is needed without any hesitation.
If you open your browser window (includes IE, Firefox, Safari and Google Chrome etc.) and notice immediately that your home page has been changed to a page you do not recognize, then your browser may have been hijacked by a virus. For this type of hijack virus, it can change your homepage to YourAdExchange without your permission. Other malicious activities can be shown on your computer after hijacked are listed below:
1. It can not only change your web pages, but also alter other settings to add toolbars, pop-up advertisements, and bookmarks that you did not create.
2. It can modify the homepage settings of your web browser, more commonly by reducing your internet security options. And the worse thing is it prevents you from changing them back.
3. New toolbars or Favorites are installed that give you icons and links to web pages that you don’t want.
4. It may block you from visiting certain website you’d like to visit and show an error page instead.
5. It will display constant pop-up ads, sometimes in such large amounts that you are not able to close neither the ads nor the browser.
YourAdExchange hijacks your browser to redirect your web search results and changes the homepage and browser settings. To completely uninstall it from an infected system, manual removal is the first choice because sometimes antivirus software cannot pick up the exact computer threat timely or remove it permanently. Now most browser hijackers are quite similar to spyware and adware threats and therefore they cannot be removed with the help of popular antivirus products. Users can follow the manual guide here to get rid of this browser hijacker completely.
1. Clear all the cookies of your affected browsers.
Click on the “Tools” menu and click the “Clear browsing data” button.
Select “Delete cookies and other site data” to delete all cookies from the list.
Open Internet explorer window
Click the “Tools” button
Point to “safety” and then click “delete browsing history”
Tick the “cookies” box, then click “delete”
Click on Tools, then Options, select Privacy
Click “Remove individual cookies”
In the Cookies panel, click on “Show Cookies”
To remove a single cookie click on the entry in the list and click on the “Remove Cookie”
To remove all cookies click on the “Remove All Cookies” button
2. End the malicious process from Task Manager.
Once YourAdExchange redirect is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying the system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
3. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
4. Remove all the malicious files related to YourAdExchange hijacker manually.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\*.exe
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main StartPage
In the majority of cases, YourAdExchange popup is packaged with another program that you have downloaded such as flash player, video player or TV show. It won’t show you a clear sign about its oncoming installation, and once you get it installed, it can not only change your homepage, but also track and record every web search and visited website. Those collected data like your credit card details, log in password will then be sent back to the adware creator, or sold on to a third party without your knowledge. It is extremely annoying because YourAdExchange tab automatically loads each time you open your web browser. Users had better find and remove all the related add-ons in order to get rid of this bad application as soon as possible.
Note: If you are not a computer expert and have no idea how to perform the removal, please contact experts from YooCare Online Tech Support for further help.
Published by & last updated on January 11, 2015 1:23 am