Aug 7, 2014 Pop-up Ads Removal

I have been trying to get rid of pop-up on my Dell laptop. I believe there is a malware already in my computer but AVG cannot detect it. My computer is running weird. As soon as I browse online, I get a fake pop up that keeps prompting me to download a flash player. I knew this warning is fake because my flash player is the latest version, however I cannot find a way to remove the pop-up. I can neither close the pop-up window nor minimize it. It is annoying and driving me insane!!! Is there any way I can get rid of the pop-up ads completely? Pop-up Description: is a misleading web page that belongs to one of the fake java update virus scams used to host malware. The content shown on this page will say that your flash player is outdated and a new version is needed if you want to view the page. It may offer various downloads claiming to be a flash player update, but if you really accept and install the downloads, it turns out to be malicious files or applications. This fake pop-up ads is used to distribute adware or PUPs. Watch out! If you see pop-up suddenly appears on your web browsers, no matter it is on Internet Explorer, Mozilla Firefox or Google Chrome, don’t trust it or download things from this page. It is a fishy website that could install viruses or unwanted programs to your computer, also it indicates your computer is already attacked by browser hijacker threat. The pop up is not a virus, it often comes packed with free software. As long as you are careful enough when download software from the Internet, you can avoid getting this annoying thing. Most people don’t realize that redirect is placed on their computers because antivirus program won’t give any warning about this pop-up. Technically speaking, browser hijacker is not a virus, however it can do a lot of malicious actions on the computer. Once installed, it changes your web browsers settings and even redirects your searching results to hacked webpages and links. Also you will be annoyed by lots of pop-up advertisements about coupons and deals during your browsing session. And no matter what search engines you normally use or what search results you are supposed to get, when you open a web browser, it will just appear as a blank page or an error page states that you need to download the latest flash player. If you are tricked into downloading any programs from this pop-up ads or web page, you will either install some potentially unwanted program (adware, browser extension, plugin) or end up visiting commercial/sponsored website. This adware also could collect your information and control your keyword search in the background in order to show you various ads that fit your appetite. It is worth mentioning that security products are not able to detect hijacker, therefore computer users should use manual way to get rid of it from the machine.

The following instructions require certain levels of computer skills. If you’re not sure and are afraid to make any critical mistakes during the process, please live chat with YooCare Expert now.

Potential Dangers Caused by A Hijacker Virus:

It belongs to browser hijacker virus which can totally mess up your browser setting.
It changes your default DNS configuration and blocks you accessing your favorite sites.
It may install some malware in your computer to make bad influence without your consent.
It degenerates your computer performance gradually.

How Can Hijacker Get On Your PC?

Browser hijacker infection like may enter your system as an add-on for your browser or bundled-up with some free software. Most of time, it can be downloaded from a website you visited, something you clicked on, or a pop-up that you did not request to view. You may not even know when and how you download this browser hijacker which compromises your internet security until you find your computer is fully messed up. A hijack virus is a type of computer virus known for its ability to disrupt your Internet browsing. It can redirect your Internet searches to random sites, disallow you from visiting certain Web sites, and change your Internet home page. In addition, it is able to slow your computer, decrease your available memory, and flood your computer with popup advertisements. When you detect the presence of such malicious hijacker, a complete removal is needed without any hesitation.

It May Initiate the Following Symptoms:

1. You keep getting random pop-ups opening in new browser tabs.
2. When clicking on Google search links you get taken to sites that have nothing to do with the subject you searched for.
3. Anti-virus and firewall software won’t start.
4. Internet stops working.
5. Unknown software has been installed without your authorization.
6. You can’t access reputable sites unless you type the URL into the navigation bar

Malicious Browser Hijacker Manual Removal Guides: pop up hijacks your browser to redirect your web search results and changes the homepage and browser settings. To completely uninstall it from an infected system, manual removal is the first choice because sometimes antivirus software cannot pick up the exact computer threat timely or remove it permanently. Now most browser hijackers are quite similar to spyware and adware threats and therefore cannot be removed with the help of popular antivirus products. Users can follow the manual guide here to get rid of this browser hijacker completely.

1. Clear all the cookies of your affected browsers.

Since this tricky hijacker virus has the ability to use cookies for tracing and tracking the internet activity of users, it is suggested users delete all the cookies before a complete removal.

Google Chrome:

Click on the “Tools” menu and click the “Clear browsing data” button.
Select “Delete cookies and other site data” to delete all cookies from the list.

clear browser data

Internet Explorer:
Open Internet explorer window
Click the “Tools” button
Point to “safety” and then click “delete browsing history”
Tick the “cookies” box, then click “delete”

delete browsing history

Mozilla Firefox:

Click on Tools, then Options, select Privacy
Click “Remove individual cookies”
In the Cookies panel, click on “Show Cookies”
To remove a single cookie click on the entry in the list and click on the “Remove Cookie”
To remove all cookies click on the “Remove All Cookies” button

Remove All Cookie

2. End the malicious process from Task Manager.

Once redirect is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying the system resources and then end it immediately.

(The name of the virus process can be random.)

Press Ctrl+Shift+Esc to quickly bring up Task Manager Window:

task manager

3. Show hidden files and folders.

Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.

Click the View tab.

Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.


4. Remove all the malicious files related to hijacker manually.

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\*.exe

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main StartPage

Video Shows You How to Safely Modify Windows Registry Editor:

Ads associated with pop-up are simply used to send traffic to partners in order to make money from these ads. Also this pop-up is used for distributing third-party products which may have low reputation or contain a virus. It is responsible for collecting and selling your private information like recently visited sites, purchased goods and services and typed paroles etc for the cyber criminals. Any delay in removing hijacker completely will increase more risk of system failure. It can use browser helper objects and third party malware including sponsored adware and spyware platforms to change your homepage and modify your browser settings without your permission. Basically, the pop up comes together with freeware applications that you download from the Internet by yourself. If you want to delete the unwanted add-ons or extensions and stop your browser from redirecting to, please follow the manual guide above.

Note: If you are not a computer expert and have no idea how to perform the removal, please contact experts from YooCare Online Tech Support for further help.

Published by & last updated on September 22, 2014 10:52 am

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