I have a new toshiba laptop that I’ve had for about 3 months now and I am starting to get a lot of pop ups on a daily basis. I ran AVG antivirus and it said my computer has been infected with MalSign.OpenCandy.7AF. I clicked remove but it didn’t do anything. The pop up saying my computer is at risk continues to pop up every 2 minutes or so. It is really annoying. Please help!! I don’t want to rebuilt my system, is there another way I can remove the virus completely?
MalSign.OpenCandy.7AF is a new Trojan infection found by AVG antivirus recently and it has the ability to trigger damaging activities on the affected operating system once it is downloaded. The first thing it could do is to corrupt the registry entries by injecting many malicious codes in kernel system in order to mess up your system files and disable your antivirus programs. Therefore, it can protect itself from being deleted and continue to start its malicious activities. This type of Trojan is stubborn and aggressive and it is known to attack computers that run with Windows XP, Windows Vista, Windows 7 or Windows 8 (8.1).
MalSign.OpenCandy.7AF can be attached to email attachments, programs you have downloaded, or even from your computer’s operating system vulnerabilities. In some cases, it won’t show you any noticeable symptoms. However, when the nasty Trojan is running in the background, it either attempts to download additional malware files on your computer or tries to connect a command and control server in order to report some kind of information about your computer which could be your sensitive information, your passwords or even credit card details. The Trojan can be a high risk for your privacy and computer safety. MalSign.OpenCandy.7AF also can cause permanent damage to your PC. It will reduce your PC performance and download malicious files on the compromised computer on the background. Your computer may get frozen all the time and when you open applications, it keeps saying the application is not responding. A Trojan may even change your network traffic and make the network connection disabled all the time. It is strongly recommended users to get rid of MalSign.OpenCandy.7AF virus quickly in order to avoid further damages.
It can bypass the legit security tools and destroy your computer secretly.
It prevents you from opening some application because the files are corrupted.
It can make your browser redirected to all kinds of malicious websites.
It is able to allow remote hacker access the compromised system for illicit purpose.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of MalSign.OpenCandy.7AF, professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once MalSign.OpenCandy.7AF virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
MalSign.OpenCandy.7AF is a highly dangerous Trojan which can access the compromised PC system through the security holes. It can be detected by AVG antivirus. However, many victims are still in the trouble of successfully removing this Trojan since it always comes back after reboot even if AVG reports it was cleaned last time. This Trojan includes backdoor capabilities that can open network ports to download and install additional malware threats onto the infected computer. It also makes an effect on browsing activity by changing your default homepage and search engine, even redirecting you to other pages when you try to search something on Google or Bing. The Trojan also gives you a lot of annoying pop-up ads whenever you go online and it enables cyber criminals to gain remote access to the compromised PC system so that you have to delete it without any hesitation.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by on June 30, 2014 3:06 am, last updated on June 30, 2014 3:06 am
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