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Jun 23, 2014

PUP.optional.MySearchDial.A Removal Guide

Yesterday I found out my computer had been infected by PUP.optional.MySearchDial.A. I ran Malwarebytes scan but it just detected it and didn’t help to get rid of the virus. Is this specific spyware known for stealing banking information? Also is it associated with the popping up ads on my Firefox that keeps saying “your computer is at risk and you must purchase this virus removal tool”? If so, how do I remove this virus completely?

PUP.optional.MySearchDial.A Description:

PUP.optional.MySearchDial.A is classified as Potentially Unwanted Program (as known as PUP) that usually contains adware, unwanted toolbars or other malicious items. Most users have no idea about when and how this threat comes on their computer until MalwareBytes Anti-Malware detects it as a malicious threat. Typically speaking, the virus may enter compromised systems when you open spam email attachments or it could be transferred to your computer by visiting compromised or malicious websites. As similar as other PUPs, it can get installed on the target PC without giving any prompt to the users beforehand. And then it starts making chaos on your computer. It may be used to attack the most popular web browsers like Safari, Mozilla Firefox, Google Chrome and Internet Explorer, so you will notice that both your homepage and your default search engine are changed to website you don’t want. In addition, whenever you search something on the Internet, you will be redirected to another malicious page which keeps giving you disturbing ads. If you see ads that comes out of nowhere, you should definitely not click on them because it will help download malicious programs from third parties website or install viruses on your machine.

PUP is not like other legitimate programs so it will be hard for you to remove it. It won’t be shown in control panel but it just hides in the root of the system. Even though antivirus programs indicates it has been removed, but as long as you reboot the computer it comes back immediately. In safe mode with networking it does the same thing too. It just keeps coming back and prevents computer users from removing it. Once your computer is compromised, it keeps generating ads about coupons, deals, and discounts whenever you go online. The real purpose of this unwanted program is to advertise commercial websites and collect traffic for them. It also takes up your system restore and makes CPU usage high so your computer may get frozen all the time. There is no way to stop crazy ads created by PUP.optional.MySearchDial.A unless you uninstall all the things related this program manually. Manual removal is recommended to clean up your computer.

The following instructions require certain levels of computer skills. If you’re not sure how to delete this nasty Trojan, please live chat with YooCare experts now.

Other Corrupted Activities of This Adware Include:

1. This virus slows down your computer speed which makes you in a trouble while opening program and surfing Internet. It takes forever to open a program or website.
2. Antivirus you have installed keeps popping up messages while you are surfing on the internet showing you the computer is at risk but you can’t get rid of it all.
3. This virus will shut down your other anti-virus and anti-spyware programs. And it will also infect and corrupt your registry, leaving your computer totally unsafe.
4. This virus will disable the proper running of many different programs or even disable some functions of your computer.
5. System restore can’t help to remove this adware completely.

About Trojan Virus Removal:

1. End the malicious process from Task Manager.

Once PUP.optional.MySearchDial.A is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying the system resources and then end it immediately.

(The name of the virus process can be random.)

Press Ctrl+Shift+Esc to quickly bring up Task Manager Window:

task manager

2. Show hidden files and folders.

Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.

Click the View tab.

Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.

3. Open Registry entries. Find out the malicious files and entries and then delete all.

Attention: Always be sure to back up your PC before making any changes.

a. Press the “Start” button and then choose the option “Run”. In the “Open” field, type “regedit” and click the “OK” button.

b. All malicious files and registry entries related to PUP.optional.MySearchDial.A that should be deleted:

%AllUsersProfile%\[random]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\run\
HKCU\Software\Microsoft\Windows\CurrentVersion\
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp

Video Shows You How to Safely Modify Windows Registry Editor:

PUP.optional.MySearchDial.A is another PUP virus that has been found by Malwarebytes. It is capable of redirecting your browser to other pages constantly, displaying crazy and annoying pop-up windows and adding unwanted wanted toolbars to interrupt your browsing activities. With PUP inside the system, your computer CPU occupy rate must be rather high and it takes forever for you to load up a page. Also it may start continuously rerouting Google, Yahoo and Bing search engines to websites that you don’t want. Undesirable ads may be displayed on your screen without your permission. It may also modify your whole system settings and bring more troubles to you. In a word, to completely get rid of PUP.optional.MySearchDial.A virus, you should uninstall it manually and completely together with other malware coming from the same bundle.

Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.

Published by & last updated on June 23, 2014 4:40 am

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