May 16, 2014 Pop-up Ads Removal

When I was browsing Internet, window popped up out of nowhere. It says my computer is not backed up and keeps pushing me to pay for something to fix it. I don’t know how it comes to my computer. Is it a virus? I have Norton on my computer but it says my computer is clean. Now I am confused, I just want those pop-up ads gone, how do I do that? Pop-up Description:

If you keep receiving pop-ups whenever you are online, then your computer must be attacked by adware, browser hijacker or PUP (potentially unwanted program) infections now. These pop-ups are malicious and misleading, they may inform that your computer is at risk of losing data or getting infected, and then they promote their products for you to pay. Sometimes you may get crazy pop-ups telling you that you are missing plugin to play video or you are the winner of the day in your area and you can get a “free” gift, don’t be tricked by any of these false information. The reason why you get them is because your browser has already been attacked without your knowledge.

Browser hijacking is another online fraud. And this type of threat is known to attack Firefox, Chrome and Internet Explorer, and can function in most versions of Windows, including Windows XP, Vista and Windows 7, Windows 8. Once your browser has been compromised, you will see that your home page and your default search provider are replaced to some odd web pages. Also when you perform a search, sponsored websites will be listed instead of relevant search results according to your search keywords. Furthermore, you may receive random ads that contain links to sponsored or even malicious websites. And there are many toolbars that you are not familiar with added on the top of your browser without letting you uninstall them. It is important to know this hijacker usually enters computers together with other free programs downloaded from the Internet. In order to avoid this hijacker, you should be very careful with the installation steps of any programs that you are about to download from the Internet. Don’t let any additional add-ons or programs change your browser settings. Most importantly, you have to get rid of pop-up as quickly as you can in order to protect your PC.

Manual removal becomes a technical process that you should only undertake if you have experience with the Windows registry and know how to view and delete system and program files in Windows. If you’re not sure and are afraid to make any critical mistakes during the process, please live chat with YooCare Expert now. Pop-up/Hijacker/Adware Image:

How Can Hijacker Get On Your PC?

Browser hijacker infection like may enter your system as an add-on for your browser or bundled-up with some free software. Most of time, it can be downloaded from a website you visited, something you clicked on, or a pop-up that you did not request to view. You may not even know when and how you download this browser hijacker which compromises your internet security until you find your computer is fully messed up. A hijack virus is a type of computer virus known for its ability to disrupt your Internet browsing. It can redirect your Internet searches to random sites, disallow you from visiting certain Web sites, and change your Internet home page. In addition, it is able to slow your computer, decrease your available memory, and flood your computer with popup advertisements. When you detect the presence of such malicious hijacker, a complete removal is needed without any hesitation.

It May Initiate the Following Symptoms:

1. It can redirect you to malicious websites with numerous pop up ads to interrupt and stop you from doing anything on your computer.
2. It can turn your computer to run slowly and pose sudden death.
3. It can introduce more unwanted viruses and ransomware to do further harm.
4. It can help cyber criminals track your online activities and capture significant personal data to cause you a loss of value.
5. It can change your default DNS configuration and block you accessing your favorite sites.
6. It forcibly customizes the default homepage, search engine and bookmarks of your computer.

Malicious Browser Hijacker Manual Removal Guides: hijacks your browser to redirect your web search results and changes the homepage and browser settings. To completely uninstall it from an infected system, manual removal is the first choice because sometimes antivirus software cannot pick up the exact computer threat timely or remove it permanently. Now most browser hijackers are quite similar to spyware and adware threats and therefore cannot be removed with the help of popular antivirus products. Users can follow the manual guide here to get rid of this browser hijacker completely.

1. Clear all the cookies of your affected browsers.

Since this tricky hijacker virus has the ability to use cookies for tracing and tracking the internet activity of users, it is suggested users delete all the cookies before a complete removal.

Google Chrome:

Click on the “Tools” menu and click the “Clear browsing data” button.
Select “Delete cookies and other site data” to delete all cookies from the list.

clear browser data

Internet Explorer:
Open Internet explorer window
Click the “Tools” button
Point to “safety” and then click “delete browsing history”
Tick the “cookies” box, then click “delete”

delete browsing history

Mozilla Firefox:

Click on Tools, then Options, select Privacy
Click “Remove individual cookies”
In the Cookies panel, click on “Show Cookies”
To remove a single cookie click on the entry in the list and click on the “Remove Cookie”
To remove all cookies click on the “Remove All Cookies” button

Remove All Cookie

2. End the malicious process from Task Manager.

Once pop-up adware is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying the system resources and then end it immediately.

(The name of the virus process can be random.)

Press Ctrl+Shift+Esc to quickly bring up Task Manager Window:

task manager

3. Show hidden files and folders.

Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.

Click the View tab.

Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.


4. Remove all the malicious files related to hijacker manually.

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\*.exe

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main StartPage

Video Shows You How to Safely Modify Windows Registry Editor: is a browser hijacker that can take over such browsers like Internet Explorer, Mozilla Firefox and Google Chrome. Once it is installed, it will install additional programs on your computer system, such as unwanted toolbars, add-ons or some start-up processes, which could lead to annoying website diversions. Most of the users find this hijacker very annoying. It appears in the system out of nowhere and completely takes over your browsing experience. However, it is hard to remove this thing from the computer because technically speaking, it doesn’t belong to a virus. So antivirus program fails to catch this threat. It is suggested users remove it manually to make sure it won’t come back anymore.

Note: If you are not a computer expert and have no idea how to perform the removal, please contact experts from YooCare Online Tech Support for further help.

Published by & last updated on May 16, 2014 3:36 am

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