Apr 20, 2014

‘JW Video Player’ Pop-up Removal

Yesterday I downloaded a program called JW Video Player by accident and then I uninstalled it soon. However, since then I found my browser is going crazy. I start getting a lot of different pop-up ads on Internet Explorer. They are really annoying but I can’t find any way to get rid of them. Norton says my computer is clean and the program is not in Control Panel anymore. What should I do now?

JW Video Player Pop-Up/Adware Description:

JW Video Player is categorized as a PUP or adware that can be added on a target computer without asking for the permission from the computer owners. Usually it comes as a consequence of installing some potentially unwanted programs, PUP for short, like a toolbar or browser hijacker bundled with other freeware from the Internet. Once it gets installed on your computer, it can cause a series of annoying troubles to disturb your online usage. It can change web browser’s default home page to a particular web site without any permission and may redirect a user to a predefined site whenever the he/she enters invalid address or performs an Internet search. These unwanted changes could happen on Internet Explorer, Google Chrome, Firefox or even Safari browser.

Once compromised, your web browser will run slower and slower. It takes forever to open a web page and run a program. In addition, floods of ads will disturb your web searches and degrade your web browser performance. Most browser hijacker viruses can come bundled with freeware or other potentially unwanted programs. They usually disguise as additional add-ons or plug-ins so many inexperienced users may download them without any awareness until they find out the web browser is going crazy and out of control. So users should be careful while downloading any programs from the Internet. Also it is suggested that users should choose Custom Installation and deselect all options to install unknown applications. For the safety of computer, it is strongly recommended to uninstall malware associated with JW Video Player immediately.

The following instructions require certain levels of computer skills. If you’re not sure and are afraid to make any critical mistakes during the process, please live chat with YooCare Expert now.

It May Initiate the Following Symptoms:

1. You keep getting random pop-ups opening in new browser tabs.
2. When clicking on Google search links you get taken to sites that have nothing to do with the subject you searched for.
3. Anti-virus and firewall software won’t start.
4. Internet stops working.
5. Unknown software has been installed without your authorization.
6. You can’t access reputable sites unless you type the URL into the navigation bar.

Malicious Browser Hijacker Manual Removal Guides:

‘JW Video Player’ pop-up hijacks your browser to redirect your web search results and changes the homepage and browser settings. To completely uninstall it from an infected system, manual removal is the first choice because sometimes antivirus software cannot pick up the exact computer threat timely or remove it permanently. Now most browser hijackers are quite similar to spyware and adware threats and therefore cannot be removed with the help of popular antivirus products. Users can follow the manual guide here to get rid of this browser hijacker completely.

1. Clear all the cookies of your affected browsers.

Since this tricky hijacker virus has the ability to use cookies for tracing and tracking the internet activity of users, it is suggested users to delete all the cookies before a complete removal.

Google Chrome:

Click on the “Tools” menu and click the “Clear browsing data” button.
Select “Delete cookies and other site data” to delete all cookies from the list.

clear browser data

Internet Explorer:
Open Internet explorer window
Click the “Tools” button
Point to “safety” and then click “delete browsing history”
Tick the “cookies” box, then click “delete”

delete browsing history

Mozilla Firefox:

Click on Tools, then Options, select Privacy
Click “Remove individual cookies”
In the Cookies panel, click on “Show Cookies”
To remove a single cookie click on the entry in the list and click on the “Remove Cookie”
To remove all cookies click on the “Remove All Cookies” button

Remove All Cookie

2. End the malicious process from Task Manager.

Once JW Video Player adware is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying the system resources and then end it immediately.

(The name of the virus process can be random.)

Press Ctrl+Shift+Esc to quickly bring up Task Manager Window:

task manager

3. Show hidden files and folders.

Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.

Click the View tab.

Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.


4. Remove all the malicious files related to JW Video Player hijacker manually.

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\*.exe

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main StartPage

Video Shows You How to Safely Modify Windows Registry Editor:

‘JW Video Player’ Pop-up is associated with browser hijacker virus or adware that runs high risk for the compromised PC. It is known to attack Firefox, Chrome and Internet Explorer, and can function in most versions of Windows, including Windows XP, Vista, Windows 7 and Windows 8. Since this program can cause unwanted changes on the computer and take over your browser in order to perform tons of malicious activities on your machine, especially for interrupting your browsing sessions, you should get rid of it without any hesitation.

Note: If you are not a computer expert and have no idea how to perform the removal, please contact experts from YooCare Online Tech Support for further help.

Published by & last updated on April 20, 2014 2:45 am

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