I have Norton on my computer and usually it works fine to protect my computer. However, from yesterday it started to detect Suspicious.Cloud.9 virus on my computer. Norton keeps blocking it but just doesn’t remove it completely. Is this Trojan Horse dangerous? Should I worry about my bank information? How to remove this virus from my computer for good?
Suspicious.Cloud.9 is another malicious Trojan Horse that comes from the Suspicious.Cloud family and can be detected by Norton Antivirus or Norton Internet Security, similarly to the previous one called Suspicious.Cloud.7.EP. Most computers get infected with this virus because the owners downloaded something from the internet. This Trojan can be bundled with some useful applications, so unwary users are easy to be tricked into downloading them. It also can come from some shady websites or unknown email attachments. Once executed, this Trojan can carry out many harmful actions on the computer without user’s knowledge. It will create a secret backdoor into your computer. This allows hackers to easily access your computer. It also gives the hackers a great way to put additional viruses or software onto your computer.
Suspicious.Cloud.9 will instantly alter system settings and registry entries, so as to conceal its existence and avoid security detection. Even though Norton has alerted you a thousand times saying computer is infected, but it cannot help to eliminate this threat. While it is running, it occupies a big part of system resources and storage room, so that PC will run as slow as a snail. It always takes forever to load up a page or open a program. The computer performs so poorly since BSOD, computer freezing and crashing, Internet connection failure and all kinds of problems may come one by one. Also when you browse online, you cannot go to the website you want at all but just get redirected to affiliated web pages and other corrupted pages that may contain a lot of pop-up ads. As we all know, a Trojan is used to gather and send sensitive user information such as user name and passwords, credit card information, bank accounts, financial information and other online logon credentials to a remote attacker. Therefore, to better protect your PC and make sure your personal information is safe, you’d better remove this virus immediately once upon detection.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Note: No matter how does the virus access your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of Suspicious.Cloud.9 virus, professional manual guide is needed.
1. This virus slows down your computer speed which make you in a trouble while opening program and surfing Internet. It takes forever to open a program or website.
2. Antivirus you have installed keeps popping up messages while you are surfing on the internet and showing you the computer is at risk but you can’t get rid of it all.
3. This virus will shut down your other anti-virus and anti-spyware programs. And it will also infect and corrupt your registry, leaving your computer totally unsafe.
4. This virus will disable the proper running of many different programs or even disable some functions of your computer.
5. System restore can’t help to remove this Trojan completely.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Suspicious.Cloud.9 Virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries related to Suspicious.Cloud.9 virus and then remove all of them:
Suspicious.Cloud.9 is a Trojan dropper discovered by Norton. This infection can access the targeted computer without any permission and conceal its components deeply in an infected operating system to avoid the deletion of antivirus programs. It comes by clicking malicious code or distribute unsafe advertising pop-ups, visiting pornographic website or downloading attachment from spam emails. Once downloaded, it displays numerous annoying advertisements while you are browsing online. Also it is also capable of bring additional spyware to your machine, making your computer in crisis. This tricky Trojan creates lot of malicious files to occupy system resources and these files will disguise as legit system files to escape from the detection of your Antivirus. Thus, it is not surprised that Norton shows this virus again and again after every removal and reboot. To get rid of this virus completely, manual removal is the best choice to help you out of this infection.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by & last updated on March 31, 2014 5:07 am