Remove HEUR:Trojan.Script.Generic

You even do not know when the computer is infected by HEUR:Trojan.Script.Generic until your antivirus program pops up a warning? How does it get into your computer without disturbing you? You have used a variety of antivirus programs and they can detect the presence of the Trojan horse but cannot get rid of it completely? You are about to give up, however, do you know what will happen if you allow it to stay in the computer? From this article you will learn more.

Details of HEUR:Trojan.Script.Generic:

HEUR:Trojan.Script.Generic is a serious computer virus created by cyber criminals with new technology, which has the ability to make the infected computer in a mess and be infringed by other viruses easily. In general, it lands in the target computer smoothly by making full use of security vulnerabilities and computer user’s reckless behaviors. For example, clicking on some pop-up ads from malicious websites, clicking on unknown links and opening spam email attachments will attract the attack of this Trojan horse virus to your computer. HEUR:Exploit.Java.Generic and HEUR:Trojan.Script.Iframer are similar to it.

After HEUR:Trojan.Script.Generic roots in your computer successfully, Windows registry entries and other important system settings will be polluted one by one in a quick speed. It needs to consume a large amount of system resources while executing malicious tasks, resulting in the slow and weird performance of the infected computer. Some of the running programs close suddenly and even cannot be run again. Reinstallation is of no use. You may also encounter blue screen of death problems displaying complex error codes or baffling black screen problems. The abnormal computer shutdowns not only make you lose the data you have no chance to save, but also are easy to cause hardware damages. What is worse, the virus makers have the ability to monitor the websites you visit and all the information you input because the Trojan opens a backdoor in your computer for them to proceed without hindrance. No one knows how they would handle the collected information. Therefore, please keep alert if your computer becomes very strange suddenly. It is so stubborn that it can be hidden in the depths of the computer system and has the strong ability of mutation or rebirth. Many famous antivirus programs are able to detect its existence but are unable to remove it completely. Thus, the flexible manual removal is the most effective way to get rid of the virus.

Processing manual removal is supposed to have a certain level of computer literacy. If you are not sure how to start and are afraid of making any critical mistakes damaging the computer system, please live chat with YooCare Expert now.

What Can the Vicious Virus Do?

1. It has the ability to download additional components and other infections in the target computer in order to fully complete its penetration.
2. It is able to cause system crash and destroy some of your programs in the infected computer.
3. It facilitates the virus makers to intrude your computer remotely without letting you know.
4. It is capable of collecting your browsing history and other private data.

Manual Removal Guide:

The malicious HEUR:Trojan.Script.Generic can install itself into the computer system without your consent and awareness. It makes your computer work slowly and implants other nasty infections into the computer. To make things worse, this Trojan is a tool for the cyber criminals to invade the infected computer to steal your information. Through making use of advanced technology, it maintains the ability to combine its components with system files or to generate fake system files, which confuses computer users as well as antivirus programs. They cannot identify it accurately and timely, let alone remove it thoroughly. Therefore, manual removal is the best choice to drive it away from your computer. In this case, you are advised to delete every file generated by it manually so as to spare all later trouble. The manual removal needs to be handled carefully so as to avoid any subsequent damages. Users can follow the manual guide here to have the hijacker removed instantly.

1. End Relevant Processes

(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab

Windows Task Manager

*For Win 8 Users:

Click More details when you see the Task Manager box

Win 8 Task Manager

And then click Details tab

Details Tab in Win 8 Task Manager

(2). Find out and end the processes of HEUR:Trojan.Script.Generic

2. Show Hidden Files

(1). Click on Start button and then on Control Panel

(2). Click on Appearance and Personalization

(3). Click on Folder Options

(4). Click on the View tab in the Folder Options window

(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category

(6). Click OK at the bottom of the Folder Options window

*For Win 8 Users:

Press Win+E together to open Computer window, click View and then click Options

View in Computer Window

Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category

View Tab in Folder Options Window

3. Delete Relevant Registry Entries and Files

(1). Delete the registry entries of HEUR:Trojan.Script.Generic through Registry Editor

Press Win+R to bring up the Run window, type “regedit” and click “OK”

While the Registry Editor is open, search and delete the related registry entries:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’


(2). Find out and remove the associated files.


%AllUsersProfile%\Application Data\~random

%AllUsersProfile%\Application Data\.dll HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Random “.exe”

Video Shows You How to Safely Modify Windows Registry Editor:

In short, HEUR:Trojan.Script.Generic is a malicious Trojan virus that can install on the computer secretly when the computer user is not aware. Antivirus programs are difficult to remove the Trojan horse completely. Antivirus programs need time to update the virus reservoir directing at new viruses and this Trojan is quiet stubborn and complex. It makes your computer become very slow when performing tasks, simultaneously implanting other high-risk viruses into the computer. In addition, it allows cyber criminals to access the infected computer to monitor your online behaviors and steal your sensitive information. We suggest you to get rid of it timely before more damages and losses.

The above manual removal is quite dangerous and complicated, which needs sufficient professional skills. Therefore, only computer users with rich computer knowledge are recommended to implement the process because any errors including deleting important system files and registry entries will crash your computer system. If you have no idea of how to process the manual removal, please contact experts from YooCare Online Tech Support for further assistance.

Published by on January 3, 2014 12:39 pm, last updated on January 3, 2014 12:39 pm

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