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Nov 22, 2013

Ask Jeeves Toolbar Removal Guide

My son’s computer has been infected by Ask Jeeves Toolbar. Internet Explorer and Firefox are infected by this malicious toolbar, how can I remove it from my browsers completely? I try to get rid of it by an anti-virus program but fail, should I try another anti-virus program? Please help.

What is Ask Jeeves Toolbar Virus :

Ask Jeeves Toolbar is a malicious virus which attacks careless PC users online. Usually the cyber criminal will plant this toolbar to some programs especially free programs, once the PC users install it, the Ask Jeeves Toolbar browser hijack redirect will be activated in a quick time. All the browsers including Internet Explorer, Firefox, Google Chrome and other browsers can be the target of this malicious toolbar. It has the ability to change the Internet settings on, that is why many PC users lose their homepages after they get the virus infection. Anyway, this Ask Jeeves Toolbar has been an extremely dangerous virus that the PC users need to pay attention to it.

In general, Ask Jeeves Toolbar can create a lot of add-ons on the infected browser, it will redirect the PC users to visit unsafe webpage which may contain other viruses like Trojan horse, PUP virus and even the rough program. The Internet speed can be much slow because it keep taking over high resource of the infected PC and browsers. All the Window OS can be attacked by this toolbar, your security tools may be forbidden completely, which you have no way to run them to remove this browser hijack redirect virus. Stop hesitating, if your browser is infected by Ask Jeeves Toolbar, all you need to do it to remove it completely to keep the infected PC safe.

The following instructions require certain levels of computer skills. If you’re not sure and are afraid of making any critical mistakes during the process, please live chat with YooCare Expert now.

Symptoms of Infection:

1. Your computer performs slower and slower.

2. You need to wait a long time while opening a webpage and your browser runs much slower than before.

3. You are always redirected to some malicious websites.

4. The harmful redirect virus also causes poor Internet connection and system to crash frequently.

5. You will get many advertisement windows when you are surfing online.

Manual Removal Guides:

This redirect virus is a high-risk browser hijacker which will change the homepage and browser settings, and redirect your web search results to random sites containing lots of illegal advertisements and even Trojans, rootkit or other malware viruses. Anti-virus software cannot identify this computer threat accurately and timely or remove it permanently. Therefore, manual removal is the best choice to uninstall it completely from your computer. Users can follow the manual guide here to have this virus removed instantly.

1. Clean cookies

* Internet Explorer: Tools → Internet Options →the General tab, Delete the Cookies button can be directly seen in IE6, IE7 is to click the Delete Browsing History button then tick Cookies and click Delete.

* Firefox:Tools → Options → Privacy → Remove Individual Cookies → Delete corresponding cookies in the cookies showing box.

* Opera:Tools → Preferences → Advanced → Cookies →Delete corresponding cookies in Management Cookies.

2. Clean add-ons and extensions

* Internet Explorer:

(1). Click Start, type: Manage browser add-ons

(2). Hit Enter on your keyboard

(3). Click Manage add-on and disable all the suspicious add-on.

* Firefox:

(1). Click the Firefox menu and click Add-on

(2). Click Extensions, select the related browser add-on and click Disable.

* Google Chrome:

(1). Click the Customize and Control menu button →Tools→ click Extensions

(2). Select the related Extension and click Disable.

3. Show Hidden Files

First, you need to show all hidden files so that you can fully check the files related to Redirect Virus.

(1). Click on the Start button and then on Control Panel

(2). Click on the Appearance and Personalization link

(3). Click on the Folder Options link

(4). Click on the View tab in the Folder Options window

(5). Choose the Show hidden files, folders, and drives under the Hidden files and folders category

(6). Click OK at the bottom of the Folder Options window.

4. Delete Virus Files

(1). Delete the related registry entries through Registry Edit

Guides to open registry editor: Click “Start” menu, hit “Run”, then type “regedit”, click “OK”

While the Registry Editor is open, search and delete the following registry entries listed below:

%AllUsersProfile%
%AllUsersProfile%\Programs\{random letters}\
%AllUsersProfile%\Application Data\~r
%AllUsersProfile%\Application Data\~dll
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” = ‘1’
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments “SaveZoneInformation” = ‘0’

(2). Find out and remove the associated files of this browser hijacker virus.

Video Shows You How to Safely Modify Windows Registry Editor:

Summary

Ask Jeeves Toolbar can be very dangerous once it has been installed to the infected PC, not only can it slow down your Internet speed but also create lots of pop-ups webpage which makes you annoyed. The infected PC will face an unsafe situation, your cookies, history and favorite can be sent to the cyber criminals and even published to the public. Changing another browser is useless for the virus removal, since the anti-virus program can not fix this problem well, PC users need to get rid of this toolbar in a manual way to avoid further damage.

If you are not sure which files are related to malware, please contact experts from YooCare Online Tech Support for further help.

Published by & last updated on November 22, 2013 6:46 am

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