Please help! I got a browser hijack redirect named AnswerGrab.com when I opened an unknown file on my USB stick. This browser hijack has infected my Google Chrome completely. I try to remove virus by my anti-virus program, but this browser hijack redirect still takes over my Google browser. How can I get rid of it completely? How about changing another browser like Firefox? Any help will be appreciated.
AnswerGrab.com is a new version of the browser hijack redirect that can attack the PC users. This browser hijack redirect can change your Internet setting like homepage and default browser once it is installed to your PC. Usually this AnswerGrab.com virus will be attached to some programs and processes, it will be installed to the computer once the victims open these infected files. This AnswerGrab.com cheats people by acting a useful one, the victims will be redirected to other malicious webpages which contain viruses, Trojans and malware. That is why this AnswerGrab.com browser hijack redirect can be one of the most dangerous webpages online. AnswerGrab.com needs to be removed completely before it causes terrible situation on the infected PC.
In general, AnswerGrab.com can infect different browsers on the infected PC at the same time or step by step. For example, victims may ignore the problem on the Internet Explorer because the Google Chrome can work normally, however, when the time goes by, other browsers can be infected as well. What is worse, this redirect can download other malicious processes to your computer without your permission, once your computer is infected, your computer can be much slower than ever before, AnswerGrab.com will even create pop-up webpage frequently. Please do not trust this AnswerGrab.com browser hijack redirect virus, it is not a reliable webpage. It is just a browser hijack redirect that you should remove it from your computer.
1. Your computer performs slower and slower.
2. You need to wait a long time while opening a webpage and your browser runs much slower than before.
3. You are always redirected to some malicious websites.
4. The harmful redirect virus also causes poor Internet connection and system to crash frequently.
5. You will get many advertisement windows when you are surfing online.
This redirect virus is a high-risk browser hijacker which will change the homepage and browser settings, and redirect your web search results to random sites containing lots of illegal advertisements and even Trojans, rootkit or other malware viruses. Anti-virus software cannot identify this computer threat accurately and timely or remove it permanently. Therefore, manual removal is the best choice to uninstall it completely from your computer. Users can follow the manual guide here to have this virus removed instantly.
1. Clean cookies
* Internet Explorer: Tools → Internet Options →the General tab, Delete the Cookies button can be directly seen in IE6, IE7 is to click the Delete Browsing History button then tick Cookies and click Delete.
* Firefox:Tools → Options → Privacy → Remove Individual Cookies → Delete corresponding cookies in the cookies showing box.
* Opera:Tools → Preferences → Advanced → Cookies →Delete corresponding cookies in Management Cookies.
2. Clean add-ons and extensions
* Internet Explorer:
(1). Click Start, type: Manage browser add-ons
(2). Hit Enter on your keyboard
(3). Click Manage add-on and disable all the suspicious add-on.
（1）. Click the Firefox menu and click Add-on
(2). Click Extensions, select the related browser add-on and click Disable.
* Google Chrome:
(1). Click the Customize and Control menu button →Tools→ click Extensions
(2). Select the related Extension and click Disable.
3. Show Hidden Files
First, you need to show all hidden files so that you can fully check the files related to Redirect Virus.
(1). Click on the Start button and then on Control Panel
(2). Click on the Appearance and Personalization link
(3). Click on the Folder Options link
(4). Click on the View tab in the Folder Options window
(5). Choose the Show hidden files, folders, and drives under the Hidden files and folders category
(6). Click OK at the bottom of the Folder Options window.
4. Delete Virus Files
(1). Delete the related registry entries through Registry Edit
Guides to open registry editor: Click “Start” menu, hit “Run”, then type “regedit”, click “OK”
While the Registry Editor is open, search and delete the following registry entries listed below:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” = ‘1’
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments “SaveZoneInformation” = ‘0’
(2). Find out and remove the associated files of this browser hijacker virus.
AnswerGrab.com redirect can do malicious action on the infected PC such as stealing personal data and messing up system files. The hijacker can even get into the infected PC to steal the information and data. This AnswerGrab.com browser hijack redirect needs to removed completely as soon as possible. Changing another browser can not solve this problem, the AnswerGrab.com virus can infect the new browser as well if AnswerGrab.com keeps staying in your PC. It is suggested that you should remove this tricky browser hijack redirect manually.
If you are not sure which files are related to malware, please contact experts from YooCare Online Tech Support for further help.
Published by & last updated on November 2, 2013 12:25 pm