Your Computer is Locked Survey Scam Unlock Guide

When you are surfing the Internet or downloading software, a message pops up suddenly with a big warning picture displaying that your computer is locked? Do you feel scared since this happens unexpectedly without any bodement even you have installed an antivirus program in the computer? The picture is always there every time you start the computer? Are you searching for an effective way to get rid of the scam virus? Please review this post.

Your Computer is Locked Survey Scam Instruction:

Your Computer is Locked Survey Scam is a baleful computer virus which is created by cyber criminals with evil intentions to earn illicit income and gather computer users’ privacy. It is released worldwide via unknown links or hacked sites, free programs from uncertified sources and spam email attachments. It is so rampant that computer users may suffer from this virus easily if they are not cautious on Internet activities. Viruses with similar symptoms include White Screen Virus, System Failure Virus and Decrypt Protect Virus.

As soon as Your Computer is Locked Survey Scam infiltrates into the computer successfully, it starts to mess up the computer severely by performing a serious of malicious tasks. Whenever you power on the infected computer, the virus is able to activate in a quick time to lock the computer and pop up the warning page asking you to complete a survey. It claims that you need a survey code to regain the full control of the computer. But unfortunately, even if you get the code successfully to access the desktop after filling in the survey or paying for the required fine, the virus is still lurking in the computer. You will need to spend a longer time in starting the computer, running programs and visiting websites for the computer performance is slowed down greatly by the virus. Besides, additional Trojan viruses, worm viruses or spyware will be implanted into the computer, which will cause further damages. The cyber criminals may be monitoring your online behaviors furtively to collect those information that can be used to earn money. To get back a clean computer, you shall have the scam virus removed timely.

This scam virus is capable of bypassing the removal of the antivirus programs and even disabling those antivirus programs. To get rid of it completely, manual removal can be the best choice. Please be cautious when you are processing the following removal guide in case of any mistake ruining the computer.

The following instructions require certain levels of computer skills. If you’re not sure and are afraid of making any critical mistakes during the process, please live chat with YooCare Expert now.

Screenshot of the Scam:


Manual Removal Guides:

1. Access Safe Mode with Networking

Restart your computer, immediately, quickly and repeatedly hit F8 key before the Windows start-up screen shows. Select “Safe Mode with Networking”, and then press Enter key.

2. End Processes of the Virus

Press Ctrl+Alt+Del keys together and end the virus processes in the Processes tab of Windows Task Manager.

Random.exe (The names of the virus processes may be different all the time)

task manager

3. Show Hidden Files

(1). Click on the Start button and then click on Control Panel

(2). Click on the Appearance and Personalization link

(3). Click on the Folder Options link

(4). Click on the View tab in the Folder Options window

(5). Choose the Show hidden files, folders, and drives under the Hidden files and folders category

(6). Click OK at the bottom of the Folder Options window.

4. Delete Virus Files

(1). Delete the related registry entries to this virus through Registry Edit

Guides to open registry editor: Click “Start” menu, hit “Run”, then type “regedit”, click “OK”

While the Registry Editor is open, search and delete the following registry entries listed below:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random


(2). Find out and remove the associated files of this virus.



%AllUsersProfile%\Application Data\.dll HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Random “.exe”

5. Restart the Computer to Normal Mode after the Above Steps Are Done.

Video Shows You How to Safely Modify Windows Registry Editor:

Your Computer is Locked Survey Scam is a malicious computer virus that is able to lock down your computer and prompt you to complete a survey. Your computer remains infected even if you complete the fake survey. It is designed by cyber criminals with sophisticated techniques so that it can escape from the removal or quarantine of the antivirus programs. Your privacy is in an unsecure situation since the cyber criminals have the ability to access to the infected computer. Thus, to protect the computer from being damaged seriously and your personal information, you shall remove the virus as soon as possible.

If you have no idea of how to do that, please contact experts from YooCare Online Tech Support for further help.

Published by on July 1, 2013 10:05 am, last updated on July 1, 2013 10:05 am

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