Hi There. I have alters on my Mac and I believe that it has been infected with a virus. This morning when I was checking my business emails, I got a pop-up screen that states: “Your computer has been blocked. Error #268D3. Call us immediately at 855-712-8551. Please do not ignore this critical alert. If you close this page, your computer access will be disabled to prevent further damage to our network. Your computer has alerted us that it has been infected with a virus and spyware. It says my facebook login credit card details, e-mail account login, photos and other information stored on this computer has been stolen. It is trying to help by saying, “You must call us immediately so that our engineers can help you remove the virus over the phone. Please call us in the next 5 minutes to prevent your computer from being disabled.” I did call, but they ask for 1,000 dollars. I can’t afford that. Is there a cheaper way to fix my issue? Please help me out.
Error #268D3 pop-up is a fake alert made up by cyber criminals to trick computer users. This fake alert is supported by a virus that blocks your Internet and urges you to contact the fake tech support company. Both Windows computer and Mac computer can be infected with this virus. If you see alert about virus asking you to call a tech support, you must be cautious. Some of them are scams. Error #268D3 pop-up is one of the classic examples. Your computer is not infected with the virus and spyware that it mentions. Error #268D3 pop-up is the real threat. Your information is fine right now as it doesn’t have this ability so far. Besides, this virus is not able to disable your computer. Do not worry about it. At the same time, the virus that shows you Error #268D3 pop-up virus must be removed soon. We can’t tell what it will do to damage your system for the information it wants. Never put your computer and information at risk. The earlier you remove it, the better.
Commonly, Error #268D3 pop-up virus is spread via the third party programs such as unknown free software, websites and spams. It can sneak into your system along with free software from suspicious websites. It is necessary to check if the software you are going to install is safe to use. Sometimes, the third party software is safe itself. However, the plug-in it brings you is not safe. You ought to know clearly what else will be installed on your computer when you install software. If you visit compromised websites or click on malicious links, your computer can be infected with Error #268D3 pop-up virus. The cyber criminals would like to hide virus on popular websites that are not highly protected. In addition, links or attachment in a spam can bring you virus. The criminals dispatch well-designed spam to email users and trick them into clicking on link or attachment with virus. Once you click on it, Error #268D3 pop-up virus will be installed immediately. Hence, to get away from virus, you should download and use reliable software, do not visit suspicious websites and ignore spam.
As soon as Error #268D3 pop-up virus is installed on your computer, it tricks you with fake alerts. To make you believe that your computer is infected with virus, it blocks your browser, such as Safari, Google Chrome, Internet Explorer or Edge. The Error #268D3 pop-up hijacks your browser telling you that virus and spyware have been detected. It lies that your precious information has been stolen. According to our computer experts, this version of the virus is not able to steal your information or enable your computer. It is only a hoax. On the fake alert page, it tells that their technicians will help you remove the virus over the phone. The given number may be 855-712-8551, 855-976-9325 or 855-466-6491. We don’t suggest you call the number for help. Our customers said that it costed a larger sum of money to fix the problem. The fee is $500 to $1,000. Of course, the matter is not about the fee. The real matter is you are paying the criminals who create virus to attack your computer. The Error #268D3 pop-up virus is created to promote fake tech support company. Do not be fooled by it. You should ignore the fake alert and get rid of Error #268D3 pop-up virus once for all.
1. Clean Add-ons and Extensions
* Internet Explorer:
(1). Click Tools in the Menu bar and then click Internet Options
(2). Click Programs tab, click Manage add-ons and disable the suspicious add-ons
(1). Click Tools in the Menu bar and then click Add-ons
(2). Click Extensions, select the related browser add-ons and click Disable
* Google Chrome:
(1). Click Customize and control Google Chrome button → Tools → Extensions
(2). Disable the extensions of Error #268D3 pop-up virus
2. End Relevant Processes
(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab
*For Win 8 Users:
Click More details when you see the Task Manager box
And then click Details tab
(2). Find out and end Error #268D3 pop-up virus’s processes
3. Show Hidden Files
(1). Click on Start button and then on Control Panel
(2). Click on Appearance and Personalization
(3). Click on Folder Options
(4). Click on the View tab in the Folder Options window
(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category
(6). Click OK at the bottom of the Folder Options window
*For Win 8 Users:
Press Win+E together to open Computer window, click View and then click Options
Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category
4. Delete Relevant Registry Entries and Files
(1). Delete the registry entries related to Error #268D3 pop-up virus through Registry Editor
Press Win+R to bring up the Run window, type “regedit” and click “OK”
While the Registry Editor is open, search and delete its registry entries
(2). Find out and remove the associated files
Error #268D3 pop-up is totally a scam that you never should trust. Many people have been scammed and lost lots of money for nothing. In a way, people have spent their hard-earned to power the criminals. We are sorry to hear that more and more people become victims of this Error #268D3 pop-up virus. Hence, we write this article to tell people about the nature of this fake error. Apart from this Error #268D3 pop-up virus, your computer is safe. There is no need to pay the expensive fee to remove non-exited virus and spyware. However, we have bad news for you. Though this Error #268D3 pop-up virus can not access your credit card detail and social media accounts, it may be upgraded and download more powerful virus in order to grab the information that cyber criminals want from you if stays on your computer for a long time. After all, virus is changing all the time. The Error #268D3 pop-up virus also bring you a lot of pop-up ads. Not all of them are safe. Many people have been redirected to malicious websites to download virus. You had better take it serious. Take action to stop it right now. Locate all the suspicious files of Error #268D3 pop-up virus and remove them one by one. In this way, the virus will not be able to come back again.
Published by David MicKinney, last updated on August 26, 2016 8:01 am | How to Guides