I need help in removing a virus. I have something called “Win64:Rootkit-gen [Rtk]” on my pc and I have tried just about everything to remove it. Avast keeps showing me the virus alert but it doesn’t help to eliminate it completely. Is there anyone out there that can point me in the right direction, refer me to a tool or help me get rid of it? Thanks a billion in advanced
Win64:Rootkit-gen [Rtk] is categorized as a Trojan virus that surreptitiously infiltrates a user’s system via contaminate e-mail attachments or links and then does things without the user’s knowledge or consent. Unlike Worm infection, Trojan won’t replicate on it’s own; however it can cause undesirable behavior once it is installed on your machine. This Trojan is used to destroy 64-bit Windows computers and the one targets on 32-bit computers is called Win32:Rootkit-gen [Rtk]. Both of them share the same illegal purpose – to download and install additional unwanted software and mess up your computer system and further access your computer to grab your personal information. Not all antivirus programs are capable of scanning all of the components inside this type of Trojan. Therefore, it is not surprised that you have run a sea of antivirus programs but they all failed to catch this Rootkit virus. Manual removal is considered as the best way to remove Win64:Rootkit-gen [Rtk] virus completely.
Win64:Rootkit-gen [Rtk] can enter a computer in many different ways and can cause effects ranging from the simply annoying to the highly destructive. It is capable of downloading other software without notice and consent, transmitting information to remote servers secretly, and lowering system security on the infected machine. It comes through malicious websites, spam email attachments, unsafe downloads and other means used by web attackers. You may see many obvious symptoms after you get infected with this Trojan. Those symptoms are slow PC performance, crazy pop-up ads and random shut down etc. Be aware that Win64:Rootkit-gen [Rtk] is high-risk and it may allow unauthorized hackers to remotely control your computer and steal your personal info for illegal use. To protect your computer from being ruined, you have to get rid of this Trojan as quickly as possible.
Slow down your PC speed notably.
Add other dangerous Trojan or Spyware to your system secretly.
Allow the hacker to access your entire system.
Collect all your personal information and transfer to a remote hacker.
Destroy critical system files and make PC unstable.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of Win64:Rootkit-gen [Rtk], professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Win64:Rootkit-gen [Rtk] virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
Win64:Rootkit-gen [Rtk] is a high-risk Trojan virus that is able to compromise your security and steal your confidential data, then send it to the internet hackers. Infection like this Rootkit is very sneaky and in the vast majority of occasions you will have no knowledge that you have become a victim – until you start experiencing all the nasty side effects. You will find it always takes forever to load up a page and when you try to open a certain page, it redirects you to another page that may contain viruses or potentially unwanted programs. Most of time your anti-virus program like Avast will inform you that it had quarantined a potentially dangerous rootkit, but it doesn’t mean your computer is safe because soon you’ll find the virus keeps recurring after restarting the machine. It is highly recommended that you remove Win64:Rootkit-gen [Rtk] manually instead before it causes more damages to your system.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by on September 25, 2014 8:38 am, last updated on September 25, 2014 8:38 am
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