Hi there. I am not a computer savvy and I really need help removing a Trojan. I got a warning from AVG yesterday that my computer had a Trojan Horse Agent3.AWLF. I immediately did a scan and AVG was able to remove a registry file but not the system32\driver\acpi.sys file that had been infected as it is a system file. I checked online for anything I could do and some advice involved deleting files and registry keys manually, but I am afraid I cannot do it myself. Anyone had the same issue before? How do I get rid of this virus completely? Any help will be appreciated.
Trojan Horse Agent3.AWLF is classified as Trojan Horse designed to steal your information, spy on you, install malware onto your machine or display annoying and unwanted ads for innocent users. It can break into the target computer by exploiting software vulnerability. Generally speaking, if you have already installed anti-malware program like AVG or Norton, it should catch the virus in the first place and then remove it immediately. However, victims will find difficult to get rid of Trojan Horse Agent3.AWLF virus because this tricky virus will pretend to be a legitimate system file and block any auto removal. Therefore, manual removal way is considered to be the best choice to remove this stubborn Trojan virus.
The ultimate aim of Trojan Horse Agent3.AWLF virus is to bring lots of malicious and deceitful advertisements or rogue software or viral documents to damage users’computers or swindle their money. Therefore, once your system is infected, your Internet browsers like IE, Chrome or Firefox must have been affected as well. The virus may disconnect your Internet randomly, therefore whenever you try to open your desired page it shows you an error message saying that “The page cannot be displayed”. Also you will receive constant pop-up of advertisements whenever you go to shopping site like Amazon or ebay. The virus also create tons of junk files to eat out your system resources and slow down your PC performance. It is worth mentioning that your sensitive information like your credit card details or log-in password could be stolen by hackers who have an intention to access your computer with the help of this Trojan. Hence, it is suggested users get rid of Trojan Horse Agent3.AWLF virus instantly to avoid any finance loss.
1. This virus slows down your computer speed which make you in a trouble while opening program and surfing Internet. It takes forever to open a program or website.
2. Antivirus you have installed keeps popping up messages while you are surfing on the internet and showing you computer is at risk but you can’t get rid of it all.
3. This virus will shut down your other anti-virus and anti-spyware programs. And it will also infect and corrupt your registry, leaving your computer totally unsafe.
4. This virus will disable the proper running of many different programs or even disable some functions of your computer.
5. System restore can’t help to remove this Trojan completely.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of Trojan Horse Agent3.AWLF, professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Trojan Horse Agent3.AWLF virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
Trojan Horse Agent3.AWLF virus is a tricky virus that usually masquerades as an innocuous program or file which users may be interested in. When the innocent users are tricked to download, the virus infection can be directly inserted into the compromised machine and start its malicious activities. It creates new files and makes modifications in the system registry so as to run automatically every time the Windows starts. Therefore, your antivirus program like AVG will keep alerting this virus but it won’t be able to get rid of it successfully. This virus can block all the security tools, moreover, it may open a backdoor and allow remote hackers to gain unauthorized access to your PC and steal your important information. Don’t hesitate to get rid of it from the infected machine if you have already found it in the system.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by on February 18, 2015 2:17 am, last updated on February 18, 2015 2:17 am
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