I have been using the installation packages online to update my flash plug in. But when the update was finished, my antivirus alerts me that it added a Trojan file into my computer. I know that Trojan viruses are malicious, but should I remove the entire installation packages and the program? Where is Trojan.Agent/Gen-Poison that it added to? My antivirus doesn’t seem to work in removing it, how can I get rid of it?
Trojan.Agent/Gen-Poison is known as a nasty computer virus and it belongs to Trojan horse family which is famous of its wide infected range, small capacity and difficulty of removal characteristics. This virus infects many users around the world no matter you are using Mac machine, Windows XP, vista, Win7 or Win8. And we need to pay more attention to this virus because of being made as a risky program to infect as many computers as it can, this Trojan virus is capable to connect remote server and download other ransom ware. The risky level of this virus is rated very list between PC viruses because of its connection with hacker’s server. It will alert hacker once it has successfully intruded into a target computer so that the entire computer is exposed to cyber-criminals once infected.
Concentrating on the risk this virus will brings, we will know that this virus is able to connect remote server. Connecting to remote server means it has controlled the whole pc to bring its malicious settings effective. It will first bring in other malware or shady software into victim computer so as to aggravate the infection. And the other malware it brings will also help this virus covers itself deep in the system files. Then the unwelcome Trojan horse will secretly copy important data which is saved in the infected computer. Then it will send all the data its owner needs to the malicious server. Hackers can easily download or upload your data through the “help” of Trojan virus in your computer. If you want to protect the important files you have in your computer, you need to remove Trojan.Agent/Gen-Poison as soon as possible.
Trojan.Agent/Gen-Poison allows cyber-criminals to break into the infected computer without being noticed and it could disable executable programs installed on your computer and cause system crash. Also it will change important settings on your computer to allow remote control from cyber criminals. Other than that, it will modify your registry settings and important key value to make it difficult to be removed. As soon as you use Norton to remove it, you will get an error saying that Remove Failed just like the following picture shows:
Manual removal is a complicated and risky process, so please back up all important data before making any changes on your computer. Here are some instructions to handle with the Trojan horse manually, and be cautious when going through the following steps.
Step1. Show Hidden Files
(1). Press Win+R to get run option
(2). Type in Control Panel and hit enter to get Control Panel
(3). Click on Appearance and Personalization link
(3). Click on Folder Options link
(4). Click on View tab in Folder Options window
(5). Tick Show hidden files, folders, and drives under Hidden files and folders tab
(6). Click Apply to effect， then click OK at the bottom of the Folder Options window.
Step2. Stop virus processes in the Windows Task Manager.
(1). Press Ctrl+Alt+Del keys together to get Windows Task Manager
(2). Click More details
Step3. Remove all the malicious files registry entries through Registry Edit.
Trojan.Agent/Gen-Poison is a malicious Trojan virus which implants itself to the infected computer secretly and makes your computer and other working process slowly during infection. It can install the itself into the computer system without your awareness and consciousness. To make matters worse, the Trojan is used as a tool for hackers to achieve hacking purpose to steal your information. It is recommended to remove it with a complete and fast procedure. Users can follow instruction here to have it manual deleted instantly.
(1). Using Registry Editor to delete all the related registry entries.
*Guides to open Registry Editor:
Press Win+R key together then Registry Editor will pop up.
(2). Find out and remove the associated files of xx
Step 4. Clear all the malicious cookies in browsers.
* Google Chrome: Click on the Tools menu → select Options → Click “Under the bonnet” tab → locate “Privacy” section → browsing data” button → “Delete cookies and other site data” to delete all cookies from the list.
* Internet Explorer: Click “Tools” → Click “safety” → “delete browsing history” → Tick “cookies” box and click delete
* Firefox:: Click “Tools” → Click “Options” → Click “Privacy” → Click “remove individual cookies”
When focusing on computer protection, we have to face many kind of PC viruses. Trojan.Agent/Gen-Poison is one of the stubborn viruses which come from Trojan horse family. All of the Trojan horses will eat up most of the memories of the infected computer. At the moment you feel stuck when using your computer; you need to check if the computer is infected with Trojan virus. After the entire RAM is eaten up, you can hardly open a file which has bigger capacity or run a program. And it is difficult for antivirus to finish removal because it is set to automatically run with the infected system. Manual removal is an effective way to get rid of Trojan horse.Agent/Gen-Poison.
Friendly Reminder: If you have problems to remove this nightmare, please contact YooCare experts 24/7 online in time to resolve the problem completely.
Published by on January 6, 2014 11:07 am, last updated on January 6, 2014 11:07 am
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