Jan 6, 2014

Remove PUP.Optional.Jumpyapps

Hello, my browser homepage has been reset by PUP.Optional.Jumpyapps. Resetting the homepage is succeeded and it looks like the change is approved. but when you restart the infected chrome, this happen again. It keeps returning and I don’t know what to do. I stupidly downloaded something to update my flash player but I don’t know that would also install this PUP as well. Although nothing happens from now, but I really need to remove it to avoid further damage! Any help would be appreciating!!

Details of PUP.Optional.Jumpyapps:

PUP.Optional.Jumpyapps is a nasty unneeded program which can be randomly downloaded from some unknown links of malicious website. We all know that malware is good at disguise and can confuse people from normal program. This adware comes with installation packages of other good software. Media or free software are usually full with adware like this. According to that, PUP infection can be caused by your careless online activities. You might be wondering, why the antivirus software in your victim PC cannot stop its access to your computer. This is because of the limit of software. There is no a perfect anti-virus program which can successfully detect new viruses in such a short time, not to mention adware does not strictly belong to PC viruses. In addition, the Trojan horse virus creators are qualified of computer skills. They also know that how the security software works.
PUP is short for potentially unwanted program. When you accidentally installed this software, it starts its activities, this adware will first change the current browser settings so as to take its program effective and allow its automatically activation as soon as the victim browser is running. Changing it makes to activate itself includes but not limit replacing the current homepage to its domain, changing default search engine, displaying promoting advertisements. The annoying ads keep popping up over and over while you are using the bad browser to surf online. It has annoyed many users online so it is best to get rid of PUP.Optional.Jumpyapps instantly and immediately.

Processing manual removal is supposed to have a certain level of computer literacy. If you are not sure how to start and are afraid of making any critical mistakes damaging the computer system, please live chat with YooCare Expert now.

What Can the Vicious Virus Do?

1. It has the ability to download additional components and other infections in the target computer in order to fully complete its penetration.
2. It is able to cause system crash and destroy some of your programs in the infected computer.
3. It facilitates the virus makers to intrude your computer remotely without letting you know.
4. It is capable of collecting your browsing history and other private data.

Manual Removal Guide:

The malicious PUP.Optional.Jumpyapps can install itself into the computer system without your consent and awareness. It makes your computer work slowly and implants other nasty infections into the computer. To make things worse, this Trojan is a tool for the cyber criminals to invade the infected computer to steal your information. Through making use of advanced technology, it maintains the ability to combine its components with system files or to generate fake system files, which confuses computer users as well as antivirus programs. They cannot identify it accurately and timely, let alone remove it thoroughly. Therefore, manual removal is the best choice to drive it away from your computer. In this case, you are advised to delete every file generated by it manually so as to spare all later trouble. The manual removal needs to be handled carefully so as to avoid any subsequent damages. Users can follow the manual guide here to have the hijacker removed instantly.

1. End Relevant Processes

(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab

Windows Task Manager

*For Win 8 Users:

Click More details when you see the Task Manager box

Win 8 Task Manager

And then click Details tab

Details Tab in Win 8 Task Manager

(2). Find out and end the processes of XX

2. Show Hidden Files

(1). Click on Start button and then on Control Panel

(2). Click on Appearance and Personalization

(3). Click on Folder Options

(4). Click on the View tab in the Folder Options window

(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category

(6). Click OK at the bottom of the Folder Options window

*For Win 8 Users:

Press Win+E together to open Computer window, click View and then click Options

View in Computer Window

Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category

View Tab in Folder Options Window

3. Delete Relevant Registry Entries and Files

(1). Delete the registry entries of XX through Registry Editor

Press Win+R to bring up the Run window, type “regedit” and click “OK”

While the Registry Editor is open, search and delete the related registry entries:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” =Random

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe

(2). Find out and remove the associated files.

%AllUsersProfile%\random.exe

%AppData%\Roaming\Microsoft\Windows\Templates\random.exe

%Temp%\random.exe

%AllUsersProfile%\Application Data\random

%AllUsersProfile%\Application Data\~random

%AllUsersProfile%\Application Data\.dll HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Random “.exe”

Video Shows You How to Safely Modify Windows Registry Editor:

As we mentioned before, this program is a stubborn adware. Once infected, the default settings will be secretly changed by PUP.Optional.Jumpyapps. As a nasty adware, it is set to hijack target browser like Mozilla browser, Opera browser, Internet Explorer, etc.. It equips with many technique to avoid detection to make sure it is not easy to be deleted. Then, it has enough time to connect the popular UPS and upload its collection to the server. Yes, it collects sensitive data such as password, card information, bank account, online payment account, browsing histories and favourites on your computer. This is like the evil fountain and any possible problems can be displayed on your computer if you don’t take an instant removal.

The above manual removal is quite dangerous and complicated, which needs sufficient professional skills. Therefore, only computer users with rich computer knowledge are recommended to implement the process because any errors including deleting important system files and registry entries will crash your computer system. If you have no idea of how to process the manual removal, please contact experts from YooCare Online Tech Support for further assistance.

Published by & last updated on January 6, 2014 12:48 pm

Leave a Reply

Problems with your PC, Mac or mobile device?

Live Chat Now

Thanks for using YooCare Services!

Here're some of the support team members who are passionate about their works and support our customers 24/7.

As Seen On