My computer is having a nasty problem. I haven’t downloaded file recently. Today when I made a full scan on my computer and kaspersky showed that my computer is infected with Not-a-virus:AdWare.Win32.Agent.aknu. I found it in 2 programs. However, I cannot delete it. When I tried to delete it, it showed that I don’t have administrator right to remove it which I am in administrator account.
Not-a-virus:AdWare.Win32.Agent.aknu is a nasty adware program which is categorized as a stubborn browser hijacker that can hijack target browser to executive several malicious actions. It is an annoying browser adware that can seriously interfere with your online surfing experience on the victim browser. First detected by kaspersky, this adware program is able to change browser settings so that you cannot use tool to remove it. After scanning, you will be able to see its infection, but when trying to click remove button, it shows you that no administrator rights to remove specified file even if you are using the administrator account indeed. This product is compatible with existing browse products. This means that it can infect many different versions of browsers such as Internet Explorer, Google Chrome, Apple Safari and Mozilla Firefox.
And it means that it is unpreventable if you just change another kind of browser. This malicious program was set to kidnapped target browsers. If it made a successful invasion, it will be the default home page in the victim browser and set as a default domain is the victim browser each time when you run the IE browser. You can’t change the settings to put the original domain name back and to use your desired website as the default home page. Legitimate program will allow people to choose whether install it or not. However, browser hijackers are different. Browser hijackers will not allow you to change to another site, forcing redirecting all of the webpage to its domain and you cannot get rid of it. If you want to protect your computer, you need to remove it as soon as possible.
The search engine such as Google or Yahoo will be redirected to its domain and your homepage will be modified to unknown resources. Your computer is responding slowly in every process and the responding process makes you feel like it stuck. You will be annoyed about the budges of pop-ups and adware that accompany with it. You have to wait for more time than usual while opening a new webpage on the infected browser because it takes more time to load process. You are always being redirected to some unsafe links or malicious websites.
Manual removal is a complicated and risky process, so please back up all important data before making any changes on your computer. Here are some instructions to handle with the Trojan horse manually, and be cautious when going through the following steps.
1 Clear all the cookies of the affected browsers.
* Google Chrome: Click on the Tools menu → select Options → Click “Under the bonnet” tab → locate “Privacy” section → browsing data” button → “Delete cookies and other site data” to delete all cookies from the list.
* Internet Explorer: Click “Tools” → Click “safety” → “delete browsing history” → Tick “cookies” box and click delete
* Firefox:: Click “Tools” → Click “Options” → Click “Privacy” → Click “remove individual cookies”
2 Remove all the add-ons and extensions.
* Google Chrome:
(1). Click the Customize and Control menu button →Tools→ click Extensions
(2). Select the related Extension and click Disable.
* Internet Explorer:
(1). Click Settings → Click Manage Add-ons
(2). ClickPrograms tab → Click Manage Add-ons → Disable all the suspicious add-ons.
* Firefox:
（1）. Click the Firefox menu and click Add-ons
(2). Click Extensions, select the related browser add-ons and click Disable.
3. Show Hidden Files
(1). Press Win+Rto get run option
(2). Type in Control Panel and hit enter to get Control Panel
(3). Click on Appearance and Personalization link
(3). Click on Folder Options link
(4). Click on View tab in Folder Options window
(5). Tick Show hidden files, folders, and drives under Hidden files and folders tab
(6). Click Apply to effect， then click OK at the bottom of the Folder Options window.
4 stop virus processes in the Windows Task Manager.
(1). PressCtrl+Alt+Del keys together to get Windows Task Manager
(2). ClickMore details
5. Remove all the malicious files registry entries through Registry Edit.
*AdWare.Win32.Agent.aknu is a high-risk browser hijacker which will change the homepage and browser settings, and redirect your web search results to random sites containing lots of illegal advertisements, even Trojan, rootkit or other malware virus. Sometimes the antivirus software cannot identify the computer threat accurately and timely or remove it permanently. Therefore, manual removal is the best choice to uninstall it completely from your computer. Users can follow the manual guide here to have this virus removed instantly.
(1). Using Registry Editor to delete all the related registry entries.
*Guides to open Registry Editor:
Press Win+R key together then Registry Editor will pop up.
(2). Find out and remove the associated files of AdWare.Win32.Agent.aknu.
Not-a-virus:AdWare.Win32.Agent.aknu is a malicious adware which can bring extra trouble to the victim browser. It is a widely spread browser hijacker which is created to infect browser products and complete its hijacking mission. It can reduce computer performance and change PC settings. Once it hijacked the target browser, it will change computer background and computer defense setting to allow more malicious action like bringing malware, redirecting you to malicious server and install malware. As common PC viruses we have to face on the internet every day, we need to learn a manual removal way to get rid of them completely.
Friendly Reminder:
If you still find it hard to follow the removal guide above, please contact YooCare: PC experts 24/7 online will offer you the most effective tech support to remove infection completely.
Published by on May 7, 2014 12:34 pm, last updated on May 7, 2014 12:34 pm
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