Last night, Norton detected a malicious trojan virus – W97M.Downloader.I on my new Dell laptop computer. I got no any idea why I got this malicious virus on my computer. My computer was just bought two days before yesterday. Now my computer is acting really slowly and weirdly. I can’t find a way to remove this malicious Trojan from my computer completely. What should I do now? Please help!
W97M.Downloader.I has the ability to attack all windows computers, such as Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and so on. This Trojan is designed by vicious cyber criminals in order to infect all windows computer users around the world. With the rapid development of the high technology, the use of Internet is so common for people around the global. People use the Internet every day. Internet brings a new life for our life. However, things always have two sides: good and bad. While people are enjoying the happiness by using the IT, hackers are finding their ways to do malicious thing on the Internet—distributing malicious virus on the Internet. They used to make bad infection (W97M.Downloader.I) associated with a third party application. Virus may get into your compromised computer while you are visiting the unfamiliar websites, while you are downloading “free” apps from unauthorized websites, while you are responding junk emails or reading spam email attachments, while you are clicking on infected links/ads/pop-ups. Hence, you have to be more cautious while you are browsing the Internet.
Once W97M.Downloader.I sneaks into your computer, it will not do anything good on your compromised computer. Once installed, you may find that your computer is running in a different way. Otherwise, this infection may change your important system files without your attention and approval, such as DNS settings, registry and browser settings etc. Sometimes, it may delete and add files onto your computer without your knowledge. If you check carefully, you may find that some unknown apps are installed on your computer automatically. With the missing of the files, you may not run some programs normally. Moreover, this cunning infection has the ability to bring into other infections (warn, adware, malware, spyware, etc.) into your computer by opening a backdoor on your background. Some infection is capable of collecting your online data and then sent it to the hiding hackers, such as trading account user-names and password, credit card information, bank account information and log-in user-names and password and so on. If you see this virus on your computer, you should remove it as soon as you can. In case, the hackers may use your information to do bad things.
1. Desktop background image and Browser homepage settings are changed. Google, Yahoo Searches are redirected.
2. It may slow down your computer considerably and you will feel like your computer is stuck. This includes opening programs, shutting down your computer, and slow Internet.
3. It is capable to corrupt your windows registry and uses it to deploy annoying pop up ads out of nowhere. You will get many unwanted pop-ups on your computer.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of W97M.Downloader.I, professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
W97M.Downloader.I is installed,computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
W97M.Downloader.I is a dangerous computer infection which may perform lots of malicious activities on your compromised computer when it is installed. This infection can spread in a variety of ways. It may get into your computer by being attached to third application, such as spam email, suspicious websites, unsafe freeware downloads, infected links/ads/pop-ups. Once this virus gets into your computer, it will affect your computer system performance in a large extend. You may see that your computer works more and more slowly. You will get white screen and frozen so frequently. These troubles happened because of the high CPU usage of the system. That’s all due to the unwanted pop-ups and ads distributed by the virus acting on your background. In a word, if you detect this infected or its related threats on your computer, you should remove it as early as you can. It is said that only manual removal way can get rid of this stubborn virus effectively and completely.
Note: Still have trouble in removing this virus? If you don’t want to mess up your whole PC, Please contact YooCare Experts for instant help now.
Published by on May 18, 2016 2:59 pm, last updated on May 18, 2016 2:59 pm
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