Has anyone seen a pop up message saying that Windows detected suspicious activity on your Computer? It asks me to contact Microsoft Technical support for immediate help. The message has a white background and it is front of a screen with a blue background. The part of the background message I can read references more than one error codes; but the complete message has the white pop up message in front. So I’m not able to read all of it. Close to the beginning of the message on the blue screen says Windows Defender Error Code: 0x ….then I can’t read the remaining numbers as they are behind the white screen. I haven’t shut down my computer. The message is still there. Should I call the number? Is it the real Microsoft Technical support? Is there a way to remove it manually?
If you see 1-855-337-0031 pop-up on your browser, your computer has been infected with 1-855-337-0031 Defender virus. It is created by the cyber criminals to swindle money out of unexpected computer users. Once installed, it is rigged with a unique JavaScript to display fake alerts to trick people. The alerts may be about computer condition, detected viruses, system error and other vital computer threat. This pop-up may appear on browsers like Internet Explorer, Google Chrome, Opera and Mozilla Firefox. The pop-up message makes up problems and provides a free toll number to fix the non-existed problems. Some of you may call the number for help as you see Microsoft Technical support there. Do not be fooled by it. It is not Microsoft Technical support behind this message. It is only a scam tech support which do no the capability to remove virus or fix computer issues. To get rid of the fake pop-up, you should remove the fake defender virus completely.
1-855-337-0031 Defender virus may hide in viral advertisement and wrapped installation. You may see that various advertisements pop up on your computer. You should know that some of them may contain viral program. When you click on unknown pop-up advertisements, virus has a chance to access your system. It also can sneak into your computer during a wrapped installation. Unknown free software package can carry virus and bring it to your computer when you download and install the infected software. It will be better if you always download software from reliable websites or app store. When you play online game, this virus can access your computer without your knowledge. You should check if the online game is safe before you play it. Besides, fake Defender virus can hide on corrupted websites. It can attack your system while you are visiting suspicious websites like porn websites and dating websites. Be careful with the websites you are not familiar with. After all, virus can hide anywhere that we don’t know.
Once your computer is infected with fake Defender virus, your browser will be hijacked. When you run the browser, you will be redirected to the pop-up message supported by the fake tech support. It lies to you that Windows/Mac OS detected suspicious activities and vital error on your computer. Your IP address, browser and OS are listed on the left top. Sometimes, it says your computer is infected with serious virus. When you try to run antivirus program to remove the virus, it reminds you that the program is infected with virus and is not available. It misleads you into thinking that it is from Microsoft Technical support or Mac OS Technical support and prompts you to call 1-855-337-0031 for help. In fact, it has nothing to do with any legit tech support company. To make the problem look more serious, it warns, “DO NOT open any additional internet browser to avoid data corruption on the registry of your operating system. Do not shut down or restart the computer. Doing that may lead to data loss and possible failure of your operating system, potentially causing a non-bootable situation resulting in complete data loss.” However, there is no need to worry about problems it lists. They do not exist. The only problem you face is the fake alert. Your computer is infected with fake Defender virus. Luckily, you can get rid of the virus without the help of virus removal tool. 1-855-337-0031 Defender virus can be removed manually.
1. Clean Add-ons and Extensions
* Internet Explorer:
(1). Click Tools in the Menu bar and then click Internet Options
(2). Click Programs tab, click Manage add-ons and disable the suspicious add-ons
* Firefox:
(1). Click Tools in the Menu bar and then click Add-ons
(2). Click Extensions, select the related browser add-ons and click Disable
* Google Chrome:
(1). Click Customize and control Google Chrome button → Tools → Extensions
(2). Disable the extensions of 1-855-337-0031 Defender Virus
2. End Relevant Processes
(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab
*For Win 8 Users:
Click More details when you see the Task Manager box
And then click Details tab
(2). Find out and end 1-855-337-0031 Defender Virus’s processes
3. Show Hidden Files
(1). Click on Start button and then on Control Panel
(2). Click on Appearance and Personalization
(3). Click on Folder Options
(4). Click on the View tab in the Folder Options window
(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category
(6). Click OK at the bottom of the Folder Options window
*For Win 8 Users:
Press Win+E together to open Computer window, click View and then click Options
Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category
4. Delete Relevant Registry Entries and Files
(1). Delete the registry entries related to 1-855-337-0031 Defender Virus through Registry Editor
Press Win+R to bring up the Run window, type “regedit” and click “OK”
While the Registry Editor is open, search and delete its registry entries
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random
(2). Find out and remove the associated files
%AllUsersProfile%\random.exe
%AppData%\Roaming\Microsoft\Windows\Templates\random.exe
%Temp%\random.exe
1-855-337-0031 pop-up alert is a scam supported by the cyber criminals. Do not trust it and call 1-855-337-0031 for help. The fake tech support company will not truly help you fix the problem. Once you call, they will persuade you to purchase the virus removal tool or other software to fix your computer. Large amount of money will be demanded. The problem is that its product is not able to remove any virus. If you buy the product, it may simply withdraw the fake alert. After a period of time, it may display fake alerts and ask you to buy its product again and again. It may grab all of your money. If it stays too long on your computer, it may download more malware and spyware to further damage your system. Your computer will be degraded badly. What’s worse, the virus may access and send your sensitive information to the remote hackers. We strongly suggest you remove 1-855-337-0031 Defender virus out of your system as soon as possible. Locate the related files and remove them one by one.
Published by on August 3, 2016 12:14 pm, last updated on August 26, 2016 9:16 am
