Hi everyone, I have a laptop, goes with Win7, with Norton Internet Security. It has been working good before but since yesterday SAPE.MultiPlug.7d13 was mentioned nowhere on the internet or anywhere else and I have problem removing it completely. Norton keeps quarantining it but it doesn’t seem to delete it. I am not good at computers. Is it dangerous to my computer? What is the best way to get rid of it from my system?
SAPE.MultiPlug.7d13 is classified as Trojan Horse identified by Symantec and Norton security products. It targets every computer users that range from individual, educational institutions, up to known organizations. The virus can affect the functioning of all Windows computers including Windows XP, Windows Vista, Windows 7 and Windows 8 (8.1). Most users always acquire this Trojan by visiting infected websites and downloading freeware on the Internet. Being as a Trojan virus, it can create a backdoor for the remote hackers and help them access vulnerable system in order to steal your sensitive information like log in password, credit card information and so on. The virus can hide itself deeply and perform many evil tasks in the background as soon as it is installed, so you’d better get rid of it quickly in order to prevent your computer from further attacks.
Typically, symptoms of a trojan infection may be very obvious or not visible at all. Once SAPE.MultiPlug.7d13 virus is installed, it can lead to many computer problems. You may notice that the CPU occupancy rate is very high even though you only have few programs opened in the background. Your computer freezes all the time and applications you try to open are not responding frequently. The virus also can change user’s browser settings and prevent users from going to their desired website. It changes the default homepage, adds unwanted extensions and redirects users to malicious web sites that contain malware, Trojan or other threats. SAPE.MultiPlug.7d13 can escape the detection from all kinds of security tools and it is able to capture confidential data stored on the computer and send back to the cyber criminals. As a result, your credit card information and privacy may be used illegally by cyber criminals. It is very dangerous to your system and it has to be deleted once upon detection.
1. This virus slows down your computer speed which make you in a trouble while opening program and surfing Internet. It takes forever to open a program or website.
2. Antivirus you have installed keeps popping up messages while you are surfing on the internet and showing you computer is at risk but you can’t get rid of it all.
3. This virus will shut down your other anti-virus and anti-spyware programs. And it will also infect and corrupt your registry, leaving your computer totally unsafe.
4. This virus will disable the proper running of many different programs or even disable some functions of your computer.
5. System restore can’t help to remove this Trojan completely.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of SAPE.MultiPlug.7d13, professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once SAPE.MultiPlug.7d13 virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
SAPE.MultiPlug.7d13 virus becomes to be a great threat to worldwide computers. PC users should be aware of high risk level of this Trojan horse and remove it from the computer immediately. Most of time the virus gets into the system though these ways:
Open the unknown email and click the strange link attached in it
Open the unknown website and click the unknown link on it
Download free applications and movies from the Internet
It infiltrates into the compromised PC system without a user’s knowledge and permission. Once running, it takes use of system loopholes and vulnerabilities to drop harmful codes in the computer which can be adware, spyware and malware. It is able to cause system crash, corrupt your system files and destroy some of your programs sometimes. On the other hand, this Trojan has the ability to create an easy road for the virus makers to access the computer and execute some malicious tasks in a sneaky way, such as stealing personal information. Your valuable information and data including bank account information and email password will be exposed. So you need to delete SAPE.MultiPlug.7d13 immediately in order to protect your personal information and computer security.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by on June 3, 2015 4:51 pm, last updated on June 3, 2015 4:51 pm
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