My Norton reported that I had Trojan: JS/PlayerPage.A and a list of malicious files. I used Norton to remove them. However, I found that my computer runs slower and slower lately. It turns out that the Trojan is still on my computer. When I had my computer scanned this afternoon, it said it failed to remove the Trojan virus. Now, many programs do not work properly and error messages pop up frequently. So, is it impossible to remove this virus completely as even Norton can’t remove it? Is there any way that I can remove it manually? If there is, how can I do it in a safe way? Can you help me remove it?
Trojan: JS/PlayerPage.A is a baleful threat which belongs to the highly vicious Trojan virus. It attacks and sneaks into your system by taking advantage of various deceptive techniques. Many computers have been infected with this Trojan virus as their users downloaded corrupted programs accidently. It is created and spread by the criminals for illegal income. After it infiltrates your system, it collects your important information and performs various malicious activities grab your money. It is complicated and powerful enough to block your antivirus program and hide itself deep in your system which makes it difficult for you to remove it completely in a routine way. But, don’t worry. You can locate all of its related files and remove them one by one.
Trojan: JS/PlayerPage.A disguises itself in third party software which looks harmless. Commonly, it is bundled with freeware downloads, freeware contains video recording/streaming, PDF creators or converters, download managers etc. In those years, free software brings us convenience while it brings viruses too. The cyber criminals just bundle virus with many unknown programs and trick unexpected users into downloading viruses. In other case, after you click on suspicious links or pop-up ads, Trojan viruses may be installed without your knowledge. In addition, attachment from spam email may contain Trojan program. The criminals send out thousands of email with virus attachment every day. In this way, virus will be downloaded easily when users open the attachment. To keep your computer away from Trojan virus, we suggest you download software from its official website and do not click on unknown programs in a rush before you make sure that they are safe.
In order to stay on your computer for a long period to perform more rogue activities, Trojan: JS/PlayerPage.A makes change in security related program setting such as firewall. This is why your antivirus fails to detect and remove the virus in time. In this case, it has more time to open backdoor for dropping some other viruses and help the remote hackers control your computer. It alters browser privacy setting which leads to access search details by rogue websites to make vulnerable. Besides, it is capable of tracking and keeping a record of all your sensitive data such as credit card numbers, transaction details, user name along with password. Those valuable information and records can be later transferred to the hackers for illicit purposes. It will never stop trying to damage your system for your sensitive information and money. Therefore, you must stop this Trojan: JS/PlayerPage.A tight now.
This malicious Trojan virus can install itself into the computer system without your consent and awareness. It makes your computer work slowly and implants other nasty infections into the computer. To make things worse, this Trojan is a tool for the cyber criminals to invade the infected computer to steal your information. It is recommended to remove it as quickly as possible. Users can follow the manual guide here to have it removed instantly.
1. End Relevant Processes
(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab
*For Win 8 Users:
Click More details when you see the Task Manager box
And then click Details tab
(2). Find out and end the processes of Trojan: JS/PlayerPage.A Trojan virus
2. Show Hidden Files
(1). Click on Start button and then on Control Panel
(2). Click on Appearance and Personalization
(3). Click on Folder Options
(4). Click on the View tab in the Folder Options window
(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category
(6). Click OK at the bottom of the Folder Options window
*For Win 8 Users:
Press Win+E together to open Computer window, click View and then click Options
Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category
3. Delete Relevant Registry Entries and Files
(1). Delete the registry entries of Trojan: JS/PlayerPage.A Trojan virus through Registry Editor
Press Win+R to bring up the Run window, type “regedit” and click “OK”
While the Registry Editor is open, search and delete the related registry entries
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe
(2). Find out and remove the associated files
%AllUsersProfile%\random.exe
%AppData%\Roaming\Microsoft\Windows\Templates\random.exe
%Temp%\random.exe
As what we talked above, Trojan: JS/PlayerPage.A is definitely a harmful and dangerous virus. You may see many error messages, such as “Important files missing”, “Unable to load website etc” as this virus can delete your important files without your permission. Also, it has the capability to connect to the Internet automatically. Your precious data files can be uploaded and viruses can be downloaded easily. It duplicates and updates itself regularly after a period of time. The longer it stays on your computer, the stronger it will be. Hence, we kindly suggest you remove this Trojan: JS/PlayerPage.A virus out of your system before it is too late. Though your antivirus program has been blocked, you can remove it manually. Do not hesitate. Take action right now.
Published by on May 29, 2016 5:58 am, last updated on May 29, 2016 5:58 am
