I use AVG Internet Security to protect my computer and it has been working good. But this Saturday, AVG repeatedly flagged up a virus called Trojan Downloader Agent 2.BFHY. I repeatedly deleted it from the virus vault, but once I restarted the computer, it came back right away. In the Process column this virus is shown as being in c:\windows\explorer. I searched on the web and it says the virus has to be removed manually. I am not a computer expert, how do I get rid of it on my own?
Trojan Downloader Agent 2.BFHYVirus is categorized as Trojan infection that is usually spread through questionable websites. Many innocent computers users get infected with this virus by opening malicious email attachments, visiting suspicious sites, or downloading unsafe software and programs. The virus can disable firewall and escape the detection of most antivirus programs. AVG Antivirus, as one of the most advanced security tools, has the ability to detect this virus. But it doesn’t mean you are safe from this infection because AVG won’t let you delete the virus. Even though you have moved Trojan Downloader Agent 2.BFHY virus to the vault a thousand times, it still reappears within a few minutes and won’t go away. Cyber hackers take advantage of this virus to gain profits from inexperienced computer users and want to infect as more computers as possible. Therefore, you’d better get rid of it as soon as possible.
The role of this Trojan virus is to help install other potentially unwanted programs or malware. Once installed, it modifies your system settings and drops a number of corrupted or junk files to your system, therefore you’ll find your computer is acting slow and weird. It takes a long time to start up or run a program. Besides, it modifies your browser settings include your default homepage and internet DNS to interrupt your daily online work. You may see tons of ads on your web browser whenever you try to go online. As similar as other Trojan downloader, this one also can open a backdoor to let remote hacker access compromised computer easily which means your privacy and personal information such as password, credit card information may be exposed to someone you don’t know. It aims at stealing sensitive details such as passwords, credit card numbers and online banking details. You should remove Trojan Downloader Agent 2.BFHY manually right away to avoid further damages.
1. This virus slows down your computer speed which make you in a trouble while opening program and surfing Internet. It takes forever to open a program or website.
2. Antivirus you have installed keeps popping up messages while you are surfing on the internet and showing you computer is at risk but you can’t get rid of it all.
3. This virus will shut down your other anti-virus and anti-spyware programs. And it will also infect and corrupt your registry, leaving your computer totally unsafe.
4. This virus will disable the proper running of many different programs or even disable some functions of your computer.
5. System restore can’t help to remove this Trojan completely.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of Trojan Downloader Agent 2.BFHY, professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Trojan Downloader Agent 2.BFHY virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window:
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
Trojan Downloader Agent 2.BFHY is categorized as Trojan Horse that can carry out many harmful actions on the computer once it is downloaded. It can be attached to email attachments, programs you have downloaded, or even from your computer’s operating system vulnerabilities. Once inside, it can collect sensitive information, such as credit card passwords, log in details, user credentials and others, then further send them to the remote hackers for their own illicit purpose. With the help of this Trojan, cyber criminals could spy on a user, manage files, install additional software or dangerous threats, control the entire system including any present applications or hardware devices, shutdown or reboot a computer or attack other hosts. As you can imagine, Trojan Downloader Agent 2.BFHY is a high-risk threat that should be removed instantly without any hesitation.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by on April 24, 2015 3:20 am, last updated on April 24, 2015 3:20 am
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