Yesterday I clicked on a site, and then I had Win32/DownloadGuide.F virus on my computer. I’ve been spending my morning searching all around to get answers of how to get rid of it but still nothing worked. I scanned the computer with several antivirus programs like AVG, Norton and Malwarebyte. After I removed a few malicious items they found, the virus was still there and won’t go away. I’m so frustrated & annoyed!!! Any clue as to why this could be happening? Why antivirus programs cannot get rid of it? How do I delete the virus completely?
Win32/DownloadGuide.F is a nasty Trojan that takes chance to penetrate into the computer by visiting harmful websites, clicking suspicious links and downloading nasty freeware. Mostly Trojan Horse programmers tempt you into downloading and installing their malware on your computer by making you believe they are innocent – or maybe even helpful. Once you are tricked, this virus will come bundled with the malware and start messing up your computer. Once it is installed, it drops other malware files that are needed for successful attacks. You will notice some system settings are changed without your permission and also the performance of the machine reduces to a half as well as your Internet connection. It takes a long time for you to launch a program and your CPU occupancy rate is very high that makes most programs not respond frequently.
Besides those visible symptoms, Win32/DownloadGuide.F virus has the ability to open a backdoor for the virus makers to access the computer and execute some malicious tasks in a sneaky way, such as stealing personal information. As you can imagine, your privacy, such as bank account or credit card details, confidential documents and e-mail password, will not be secure anymore for cyber criminals can steal and use your valuable information illegally. In addition, the virus can change browser settings that can display many pop-up ads on your web browser including IE, Firefox and Chrome. It is able to cause system crash and blue screen of death on the infected computer so you had better remove it from the machine immediately.
1. It can compromise your system and may introduce additional infections like rogue software.
2. It forces you to visit websites and advertisements which are not trusted and may lead you to pay money wrongly for worthless products.
3. It takes up high resources and strikingly slows down your computer speed and even causes your computer stuck frequently.
4. It may allow cyber criminals to track your computer and steal your personal information.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Win32/DownloadGuide.F virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
Win32/DownloadGuide.F virus is commonly Trojan horse that usually comes along with freeware downloaded from the Internet or attached with spam emails. It modifies startup items so that it can get started simultaneously with the system startup. In other words, starting the infected computer will activate the virus. You will keep receiving annoying alert saying that your computer is infected but the antivirus program never removes it. A Trojan could contact a remote server and download other malware including Ransomware, Rogue programs on your computer without any knowledge. Also private information stored on the computer, including bank accounts, documents, photos or email password, can be stolen because of this virus. It is no doubt that you need to remove Win32/DownloadGuide.F quickly.
Note: If you are not knowledgeable enough to be able to distinguish the location of this virus, or you are afraid of making mistake during the manual removal, please contact experts from Yoocare Online Tech Support for further help.
Published by on April 7, 2015 3:31 am, last updated on April 7, 2015 3:31 am
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