Hello, my antivirus (Avira) found a virus called TR/Trash.gen in a non existent folder and when I try to remove it, it comes back again and again. I also ran Malwarebytes multiple times and other cleaners it continues to pop up with Arira warning message. How do I get rid of this virus? Any assistance would be appreciated! Thank you.
TR/Trash.gen is categorized as Trojan virus that may create a number of problems on the affected PC once installed. It can infect a system via many ways and mostly it comes by clicking malicious code or unsafe advertising pop-ups, visiting pornographic website or downloading attachment from spam emails. With the help of this Trojan, it can drop down other malicious files through network exploits which causes your PC in great danger. Besides, it reduces your PC performance and changes your computer settings without any permission. Therefore, you will notice that CPU usage jumps to 80% even though you have no application opened and it takes much longer than before to start up the computer or open any web sites. In addition, TR/Trash.gen virus can generate lots of disturbing advertisements or pop-up alerts covering the whole PC screen to interrupt your online activities. Its ultimate purpose is to mess up your system and allow a hacker to access the computer and collect information from the victims. Therefore, don’t hesitate to get rid of TR/Trash.gen virus once upon detection.
Although TR/Trash.gen virus can be detected by Avira AntiVir Personal security tool or other powerful antivirus programs, they can stop you from deleting it permanently. The virus can keep coming back every time you removed it. Also the virus has the same ability like other Trojan viruses that can collect victim’s sensitive data such as email account details, credit card details and facebook login details without user’s awareness. Those collected information may be passed over to the intended attacker who would further misuse it for stealing money from bank account or leaking the confidential information out to other sources. As mentioned above, TR/Trash.gen has to be removed manually as soon as possible. Additionally, never go to any malicious website, especially those pornographic webpage and don’t open any attachment sent from a stranger in case you get more and more infections.
1. It can compromise your system and may introduce additional infections like rogue software.
2. It forces you to visit websites and advertisements which are not trusted and may lead you to pay money wrongly for worthless products.
3. It takes up high resources and strikingly slows down your computer speed and even causes your computer stuck frequently.
4. It may allow cyber criminals to track your computer and steal your personal information.
From malicious drive-by-download scripts from corrupted porn and shareware / freeware websites.
Through spam email attachments, media downloads and social networks.
When clicking suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of the virus.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once TR/Trash.gen virus is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
If unfortunately your computer is infected with TR/Trash.gen virus, your computer may experience many unwanted troubles because the virus can modify your system setting, disable antivirus program and display numerous annoying advertisements. When you try to open programs installed on your machine, they won’t open at all and you may keep receiving error message to block any of your actions. Besides, you will find that the performance of your computer will obviously turn slow. In this case, if you open task manager, you may find that the CPU usage has been taken almost 100% even if you don’t actually run any programs in the background. The virus also has the ability to affect IE, Firefox, Chrome or other browsers, therefore you may experience annoying browser redirection, browser crash or slow Internet speed issues. In summary, TR/Trash.gen virus should be removed as soon as possible to avoid further damages.
Published by on March 2, 2015 8:29 am, last updated on March 2, 2015 8:29 am
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