Help! My laptop has been infected by PWS:Win32/Zbot.gen!plock virus when I try to install a free program downloaded from a forum and opened by mistake an email from Fedex. MSE gives me the virus infection warning but suggests me remove this virus manually. I know nothing about the computer and virus removal, I have no idea how to remove this Trojan horse from my PC, I have tried follow some guides on the Internet but none of them can fix it. When you have PWS:Win32/Zbot.gen!plock Virus and the Microsoft security software keeps warning, you have tried to follow step on the website and it’s not working, you don’t know what else to do. How can I save my computer and get rid of this threat when my Microsoft Security Essentials didn’t work? Is there a brief guide that I can follow? Any help will be appreciated.
PWS:Win32/Zbot.gen!plock is a nasty Trojan horse process that can attack the infected PC via many ways such as infected programs, malicious executable processes and unsafe links. In other words, There are literally dozens of different ways that a computer can become infected with Trojan. For this stubborn Trojan, it usually comes bundled with free software that downloaded from the Internet by the users themselves. Also while browsing the Internet, sometimes you may see an Internet advertisement or window appears saying your computer is infected or a unique plug-in is required. If you don’t understand what it is, you may accept the prompt and then it brings this virus in your computer immediately. Cyber criminals use these ways to spare this nasty Trojan so that it can attack the PC users all over the world. Usually the PC users will get the virus infection warning from their security tools but most of the anti-virus program can not handle this nasty virus well, this PWS:Win32/Zbot.gen!plock has been an extremely dangerous virus process on the Internet, It needs to be removed completely before avoid further damage caused by this virus.
In general, when this PWS:Win32/Zbot.gen!plock virus has been installed to the infected PC, it will cause terrible virus infection on the infected machine which makes PC users annoyed. The infected computer will suffer slow performance which means PC users have to spend more time on opening programs or even turning on the infected machine, sometimes they will even get the blue screen of death while using the infected system. What is more, this PWS:Win32/Zbot.gen!plock Trojan horse will be able to download other threats like browser hijack redirect and malware via the backdoor process, and that is the reason the infected PC will be in an unsafe situation after being infected. Anyway, this Trojan horse should be removed as soon as possible to keep the infected PC safe.
How did you get PWS:Win32/Zbot.gen!plock virus on your computer? Usually these kinds of the viruses will be planted to some programs especially free programs, .exe, .bat or other executable processes and unsafe links. The computer will get the virus infection when the PC users install, open or click on these infected files. Sometimes the virus can even attack the computer by the files on the USB stick as well. Most of the unsafe website and forum will contain the virus infection, the computer can be infected while visiting these webpages.
Generally speaking, this virus can cause terrible virus infection on the infected computer like running slowly and even computer crashing. Once this virus has been installed to the computer, PC users will have to spend a long time opening programs or turning on the infected machine. It keeps taking over the high resource of the CPU and attacking the anti-virus program, other threats can be downloaded automatically from the unsafe website as well. What is worst, the cyber criminals have ability to remote control the infected PC due to this dangerous virus, all the information is in a high-risk of being stolen, the whole computer won’t be safe anymore.
The Trojan horse virus is an extremely dangerous threat on the infected computer. Registry and other system settings can be modified by it completely, that is the reason the nasty redirect virus can escape the tracking of the security tools like anti-virus program or firewall. It is strongly suggested that PC user should get rid of this Trojan horse virus in a manual way to remove it. Learn more from the manual removal guide below.
1. Press Ctrl+Shift+ESC keys together and stop virus process in the Windows Task Manager.
(The name of the virus process can be random)
2. Show hidden files and folders.
a. For XP: Press Win+E together, click on Tools, then choose Folder Options
For Vista, 7 and 8: Press Win+E together, click on Organize, then choose Folder and search options.
b. Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries of the virus and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Win+R to get the Run window. In the “Open” field, type “regedit” and click the “OK” button.
b. All malicious files and registry entries that should be deleted:
%AllUsersProfile%\random.exe
%AppData%\Roaming\Microsoft\Windows\Templates\random.exe
%Temp%\random.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
4. Reboot the computer normally to take effective, when the above steps are done.
As the above mentioned, PWS:Win32/Zbot.gen!plock is classified as a highly dangerous Trojan designed by cyber criminals in order to steal account information, passwords, online banking data and credit card information from the target users. It is totally a dangerous Trojan horse that needs to be removed completely and immediately. Not only can it mess up the system files but also disable the anti-virus program without PC user’s permission, the entire information on the infected computer will be in a high-risk situation because this nasty Trojan horse has the ability to copy the important data by recording keyword and actions from the infected. Since anti-virus program is not be able to get rid of this Trojan horse, it is suggested that PC users should remove it manually to protect the infected computer.
If you have no idea how to deal with this bad thing, please to contact experts from Yoocare Online Experts for further help.
Published by on May 26, 2014 8:05 am, last updated on November 11, 2014 5:16 pm
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