When you start up the computer which is connected to a wireless network, some strange sounds spread with no web browser opened? You open the volume mixer and find that there is a program running. It says “Name Not Available”. You may have worked for hours to get rid of it from the computer but finally fail. Malwarebytes, Norton and MSE do not work. Is it a dangerous thing? You can learn more from this post.
Name Not Available is able to cause strange sounds. Computer users usually do not know that it exists in the computer at the beginning, but they can hear some strange things that sound like a radio show, a TV show, random music or someone switching channels in a station break even though they do not have any program run at the moment. When the Internet is disconnected, the sounds stop. If you check the volume mixer at the lower right corner, you will see Name Not Available is there. Normally, it is a PUP (potentially unwanted program) used by its developers to achieve positive and successful promotion of products.
Apart from strange sounds, many random ads pop up from time to time. Basically, Name Not Available is caused by an attack from a Trojan horse virus on the audio driver. Obviously, it is a threat for it is supported by the Trojan horse. It is not only to help advertising but also to hijack your online activities. Registry keys and values are modified, leading to system as well as network imbalance. It also has the ability to transfer your online traces to the spammers in the background, which is very dangerous since the collected information may include important privacy. In view of the fact that the whole world is connected tightly due to the Internet, spammers increasingly tend to hide in the background of the computer system to use Internet to achieve a wider spread. In this case, additional infections, especially advertising software, malware or spyware, may be installed if Name Not Available stays longer in the computer. It is good at hiding, thus, manual removal is the top option.
1. It is able to become the startup page of your web browser via modifying browser settings. No matter which browser you are using (Internet Explorer, Safari, Google Chrome, Mozilla Firefox or Opera), you can see the browser is occupied by it completely.
2. It may also install plug-ins, extensions and toolbars in the browser so as to record your search history as well as cookies.
3. You need to wait for a long time when visiting websites because the browser always gets stuck and is slow in reaction.
4. It may also result in unstable Internet connection and system freezes frequently.
5. You are forced to receive many advertisement windows when the computer is connected to the Internet.
Name Not Available has the ability to change the default browser settings and redirect you to random sites (usually sites playing unreliable advertisements or even containing virulent Trojan viruses, spyware and other infections). Its considerable visitor volume benefits numerous product manufacturers, freeware developers and website promoters, thus, they are willing to maintain long-term relationship with it. Actually, the main reason for the failure detection of antivirus programs is its successful disguise. Through making use of advanced technology, it maintains the ability to combine its components with system files or to generate fake system files, which confuses computer users as well as antivirus programs. They cannot identify it accurately and timely, let alone remove it thoroughly. Therefore, manual removal is the best choice to drive it away from your computer. In this case, you are advised to delete every file generated by it manually so as to spare all later trouble. The manual removal needs to be handled carefully so as to avoid any subsequent damages. Users can follow the manual guide here to have it removed instantly.
1. Clean Add-ons and Extensions
* Internet Explorer:
(1). Click Tools in the Menu bar and then click Internet Options
(3). Click Programs tab, click Manage add-ons and disable the suspicious add-ons
(1). Click Tools in the Menu bar and then click Add-ons
(2). Click Extensions, select the related browser add-ons and click Disable
* Google Chrome:
(1). Click Customize and control Google Chrome button → Tools → Extensions
(2). Disable the extensions of Name Not Available
2. End Relevant Processes
(1). Press Ctrl+Shift+Esc together to pop up Windows Task Manager, click Processes tab
*For Win 8 Users:
Click More details when you see the Task Manager box
And then click Details tab
(2). Find out and end Name Not Available’s processes
3. Show Hidden Files
(1). Click on Start button and then on Control Panel
(2). Click on Appearance and Personalization
(3). Click on Folder Options
(4). Click on the View tab in the Folder Options window
(5). Choose Show hidden files, folders, and drives under the Hidden files and folders category
(6). Click OK at the bottom of the Folder Options window
*For Win 8 Users:
Press Win+E together to open Computer window, click View and then click Options
Click View tab in the Folder Options window, choose Show hidden files, folders, and drives under the Hidden files and folders category
4. Delete Relevant Registry Entries and Files
(1). Delete the registry entries related to Name Not Available through Registry Editor
Press Win+R to bring up the Run window, type “regedit” and click “OK”
While the Registry Editor is open, search and delete its registry entries
(2). Find out and remove the associated files
Name Not Available enters the computer without the user’s awareness. It comes alone with some corrupted free software or spam e-mail attachments. It plays sounds like a radio station or television when you start the computer. If you disconnect the Internet, random sounds will stop. You can see Name Not Available while checking the volume mixer. In addition to continuous strange sounds in the background, it will display many pop-up ads. It is an advertising support platform for its developers to promote specific products to earn profits. You should avoid clicking on the pop-up windows for you may be pointed to download malicious things. In this case, your personal information will face the high risk of being stolen. Keeping it in your computer is very dangerous. Therefore, you should remove it as soon as possible.
The above manual removal is quite dangerous and complicated, which needs sufficient professional skills. Therefore, only computer users with rich computer knowledge are recommended to implement the process because any errors including deleting important system files and registry entries will crash your computer system. If you have no idea of how to process the manual removal, please contact experts from YooCare Online Tech Support for further assistance.
Published by Andrew Gonzalez, last updated on March 17, 2014 3:33 am | Browser Hijacker Removal Guide