A big trouble! My computer is infected by a malicious Trojan which is named Trojan.Cryptlock.J!gm. How terrible it is! Lots of troubles occur after its installation. I feel so angry and annoy on this vicious infection. But I can’t remove it with my antivirus tool. I search for a solution on Google. It is suggested to use manual removal methods. However, I am not a computer expert. How do I remove this pesky Trojan by myself? It is an arduous process. What should I do now? Please help! Thank you!
Trojan.Cryptlock.J!gm is sorted to be a member of Trojan horse family which is a risky and hateful virus that is created by cyber criminals to attack computer users around the world. It is a pesky and annoying Trojan virus which is complaint by many victims. Once your computer gets infected by this malicious Trojan, it may control your computer and then change your default homepage and browser setting. It may also make your computer’s operating system crashed frequently. Lots of other troubles may be produced by this Trojan. This virus can make your computer system disabled as soon as it can since it sneaks into your computer. Moreover, it has the ability to ruin the security of your operating system. As a result, other Trojan may sneak into your computer without your permission more easily. Additionally, it is so obvious that the performance of your computer has been slowed down a lot. Hence, this malicious Trojan should not be left on your computer with the passage of time.
Trojan.Cryptlock.J!gm is rated as a low-level Trojan infection by threat researchers. This tricky Trojan may be installed on a computer through suspicious websites, bundled with free programs or included as an attachment on e-mails from unknown sources. Once it is installed on a computer, this vicious virus program will run in the background and may occupy a lot of system resources. It may decrease your computer performance and even disable the Internet. Otherwise, it has the ability to change your system files or add new ones. So that, after its installation, you may be redirected to corrupted Web pages every time you try to access a search result or open a new tab. Removal of Trojans may be a little more complicated than other threats. Therefore, you should use manual removal methods to remove this Trojan completely and permanently from your computer.
1. Desktop background image and Browser homepage settings are changed. Google, Yahoo Searches are redirected.
2. It may slow down your computer considerably and you will feel like your computer is stuck. This includes opening programs, shutting down your computer, and slow Internet.
3. It is capable to corrupt your windows registry and uses it to deploy annoying pop up ads out of nowhere. You will get many unwanted pop-ups on your computer.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of Trojan.Cryptlock.J!gm, professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Trojan.Cryptlock.J!gm is installed, computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
Trojan.Cryptlock.J!gm is a vicious Trojan which may change your settings secretly, and redirect you to the risky websites when you start a new tab, once it got into your computer. This virus may act as a bridge for other virus to invade your computer, as it may disable your system security after its installation. This Trojan can slip away from the scanning of the antivirus program and it can’t be deleted by any antivirus tool, either. It can hide deeply in your computer and then make more damage on your computer. Thus, it is suggested that you should remove this vicious Trojan out of your computer as soon as you can, once your computer suffers this problem. If you are not familiar with the computer technology, in case you make mistake on your computer, please open a live chat with Yoocare Online expert for help now!
Note: Still have trouble in removing this virus? If you don’t want to mess up your whole PC, Please contact YooCare Experts for instant help now.
Published by & last updated on November 22, 2014 9:10 pm
