I was watching a video on Youtube. A pop-up came into my screen with a message telling me that my computer was infected by a virus. Then I did a full scan on my system with Norton. Norton told that my computer was hacked by Backdoor.Generic11.ZNE. My computer was in danger now. Norton could not delete this Trojan. It kept telling me that my computer had a great threat and suggesting me to remove this virus as soon as possible. What should I do with this virus? How can I remove this virus by manual? Does anyone can help you take away this Trojan from my computer? Thank you very much!
Backdoor.Generic11.ZNE is classified to be a member of Trojan family, which malicious and dangerous computer infection. This virus has the ability to permit the remote attacker to get into your infected computer. Once this Trojan gets into your computer, it will compromise your system and then take control of your computer at once. This Trojan may run automatically at your background every time when you open your windows. Then it will perform lots of harmful activities on your system. It is not surprised if you find something strange is running in your task manager, as this all due to the installation of this Trojan on your computer.
How does Backdoor.Generic11.ZNE get into your system without your notice or knowledge? This infection can get into your system through spam email attachments and freeware downloads as well as suspicious websites and so on. Once this Trojan installs on your computer, it may let the cyber crook to perform some dodgy actions such as stealing of private data, download files, and monitor certain activities on your computer. Otherwise, with its rootkit function, it can run alongside with a valid Windows process to be able to avoid antivirus detection. Moreover, this Trojan is capable of injecting its malicious code to valid system driver files. So it can run automatically each time you start your computer. Furthermore, this Trojan may destroy your security system badly. So that other infection can get into your computer more easily. Due to this Trojan, your computer may be set into high risk. Hence, you are suggested to get rid of this virus as soon as possible.
1. Desktop background image and Browser homepage settings are changed. Google, Yahoo Searches are redirected.
2. It may slow down your computer considerably and you will feel like your computer is stuck. This includes opening programs, shutting down your computer, and slow Internet.
3. It is capable to corrupt your windows registry and uses it to deploy annoying pop up ads out of nowhere. You will get many unwanted pop-ups on your computer.
Note: No matter how the virus accesses your PC, users should know that there are no tools can remove this pesky Trojan automatically at this moment, it is suggested users not spend much time in downloading or paying any security software which claims can delete this stubborn virus. It is totally useless. To completely get rid of Backdoor.Generic11.ZNE, professional manual guide is needed.
Currently many computer users had the same experience that this virus couldn’t be removed by any anti-virus applications. So the manual approach is always required to combat this virus. And here is the step-by-step removal guide for all computer users.
1. End the malicious process from Task Manager.
Once Backdoor.Generic11.ZNE is installed,computer user may notice that CPU usage randomly jumps to 100 percent. At any time Windows always has many running processes. A process is an individual task that the computer runs. In general, the more processes, the more work the computer has to do and the slower it will run. If your system’s CPU spike is constant and remain at a constant 90-95%, users should check from Task Manager and see if there is a suspicious process occupying system resources and then end it immediately.
(The name of the virus process can be random.)
Press Ctrl+Shift+Esc to quickly bring up Task Manager Window：
2. Show hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) and then click OK.
3. Open Registry entries. Find out the malicious files and entries and then delete all.
Attention: Always be sure to back up your PC before making any changes.
a. Press Windows key + R to open Run box. In the “Open” field, type “regedit” and click the “OK” button.
Then a Registry Editor window will pop up as the following picture shows:
b. Search malicious files and registry entries and then remove all of them:
%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AllUsersProfile%\Application Data\.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\[random]
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Temp
It is known to all that Backdoor.Generic11.ZNE is a risky Trojan virus which would like to attack Windows computer system like Windows Vista, Windows XP, Windows 7, Windows 8 and Windows 8.1. Once this Trojan gets into your computer, it can only be removed completely by manual. Manual removal method is the most effective and quickly way to get rid of this Trojan permanently. However, this manual removal process is so complicated. If you don’t have skillful computer technology, please do not remove this virus by yourself in case you make mistake on your system and then mess up your computer. So, in order to protect your computer, please ask for help from YooCare Online Expert, we are 24/7/365hours online.
Note: Still have trouble in removing this virus? If you don’t want to mess up your whole PC, Please contact YooCare Experts for instant help now.
Published by & last updated on February 3, 2015 6:08 pm
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